Signs of a successful CXO, 29 years of cellular technology in India, & exclusive NetBramha updates
NetBramha - Global UX Design Studio
UI/UX studio crafting digital products & experiences for customers like Google, EMAAR, Infosys etc for over 15+ years.
6 signs of a successful CXO, MIT Sloan insights
Remember the idea of keeping an empty chair in the corporate boardroom as a reminder that the customer deserves a seat at the table? The concept of “experience” embraces every touch point that a customer (or an employee) has with a company or brand, from browsing a website and making a purchase to initiating a return or planning a store visit.
The chief experience officer (CXO) serves as the voice of the customer, asking, “From the customer’s perspective, does it make their life easier? Does it remove friction? Does it create a delightful experience?” If it doesn’t, the experience needs to be redesigned.
But what traits separate a great CXO from an ineffective one?
29 years of cellular technology in India, how has the telecom ecosystem changed since?
The day July 31st.
The year 1995.
The connect between Writer's building (Kolkata) and Sanchar Bhavan (New Delhi) made a historic leap as the first cellular call occurred in India.
One small phone call, a giant leap for telecommunications in India.
What started with chunky, brick-like models of phones with thick tappable keys, have now evolved a super sleek, lightweight version with touch technology.
Here's how the face of telecommunications has evolved since then, from a luxury in the 90s to a necessity in the current day & age.
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Coinbase launching a 'one-stop' crypto app designed to simplify user experience
Coinbase announced on Thursday that it is launching a new web app designed to provide users with a single platform for viewing and managing their entire crypto exposure, including tokens, NFTs and DeFi positions.
Users can connect multiple wallets to the new web app, according to a statment. Coinbase executives said the platform will provide users with a "one-stop destination to explore, manage, and engage with people, communities, and businesses on chain."
Exclusive Founder's Interview: How has the design talent pool changed in the last 16 years?
2008: Design community was just Designers
2024: Design community is Designers, plus a whole ecosystem of design specialists supporting this function perform better - from design sales to design marketing specialists, product managers, project managers, so on - the evolution of Design is marked not just by exponential surge in depth of craft & magnitude of output, but also, how a whole macrocosm has evolved around it.
Who's Who at NetBramha: Exclusive (& fun) introduction to our team