Shriram Automall at the Centre of Digital Automotive Marketplace

Shriram Automall at the Centre of Digital Automotive Marketplace

Shriram Automall India Limited (SAMIL) has carved a niche for itself in the automotive industry, boasting a consistent track record of excellence and customer satisfaction. Since its inception in 2011, the company has evolved from launching the first Automall in Chennai to receiving the prestigious Great Place to Work Certification four years in a row (2021-2024).

Beyond pre-owned vehicles & equipment, the company has demonstrated expertise in diverse areas such as gold auctions and property auctions, even partnering with government entities. This versatility and dedication have solidified SAMIL's position as India's Largest Phygital Platform for Pre-owned Vehicles & Equipment. Our unparalleled bidding platforms, available both physically and digitally, ensure a seamless and hassle-free buying experience for you.

THE ONLY PHYGITAL PLATFORM IN INDIA

Shriram Automall is the only Phygital marketplace for pre-owned vehicles & equipment, offering a seamless blend of traditional in-person auctions and cutting-edge digital platforms simultaneously. Our extensive network of over 135 locations across India provides buyers and sellers to interact, inspect, valuate, bid and close transactions in a timely, transparent and cost-effective manner, while the MySAMIL app and desktop bidding options enable a unique experience phygitally.

This innovative approach caters to a wide range of pre-owned vehicles & equipment, from Commercial Vehicle to Passenger Vehicle, from Two-Wheelers to Three-Wheelers, from Farm Equipment to Construction Equipment. The live auction format, accessible through both physical and digital channels, creates an exciting and competitive environment for buyers and sellers.

BID FROM HOME/OFFICE THROUGH OUR CUTTING-EDGE ONLINE AUCTIONS PORTALS

The thrill of the auction isn't limited to the physical auction block at SAMIL. CarTradeExchange and Bids.Samil.in, SAMIL's online auction platforms, open up a world of possibilities for both buyers and sellers. Whether you're searching for a pre-owned vehicles & equipment through CarTradeExchange or seeking a wider variety of inventories on Bids.Samil.in, these online platforms offer a convenient and accessible way to participate in auctions. Also, experience the excitement of bidding from the comfort of your own home or office, on your schedule. With CarTradeExchange and Bids.Samil.in, the world of auctions is truly at your fingertips.

DIGITALIZED INSPECTION AND VALUATION THROUGH LATEST TECHNOLOGY ENABLED ADROIT AUTO 3.0

With over a decade, Adroit Auto 3.0, a whole-subsidiary of SAMIL, has built a strong reputation nationwide for our expertise and reliability in pre-owned vehicle digital inspections. Our comprehensive inspections, valuations, and verifications, are designed to empower clients/customers to take a prompt decision. Our self-inspection, digitally optimized application is trusted by many customers and intermediaries, including insurance companies, financial institutions, banks, NBFCs, corporates, OEMs, dealers, and insurance brokers.

It is designed to be accessible to everyone, regardless of technical expertise. With a secure login process and a guided inspection feature, you can easily conduct a thorough examination of your vehicle with its state-of-the-art technological features. The app captures data seamlessly, and our team of experts ensures the accuracy of your final report, which is delivered to you within just two hours.

?AT SAMIL, TECHNOLOGY ALWAYS REAMINS AT FOREFRONT TO ENHANCE CUSTOMER EXPERIENCE

SAMIL's all-women customer service team is dedicated to provide exceptional care nationwide through our Omni-channel platform. To provide a consistent and unified customer experience across all touchpoints, we’ve strategically integrated diverse digital channels (e.g., social media, mobile apps, websites, chatbots) and personalizing interactions through our Customer Relationship Management (CRM), CTE Online Auction Training programs, and other data analytics and AI tools.

By gathering real-time feedback through digital surveys, social media monitoring, and metrics like Net Promoter Score (NPS) and Customer Satisfaction (CSAT), we continuously improve the customer experience. Our QR code approach for CSAT surveys simplifies feedback collection. Additionally, our user-friendly interfaces and robust cybersecurity measures ensure a secure and enjoyable experience. This comprehensive approach positions us to set a new industry standard for customer satisfaction. Online Payment Gateway, Card Swiping Machine and QR code payment system have also been deployed for easy and convenient payment system.

SAMIL’S PRICE PREDICTION DIGITAL ENGINE, THEPRICEX

ThePriceX is a revolutionary digital engine that accurately predicts future prices across various markets. By leveraging advanced algorithms and real-time data analysis, it empowers businesses and individuals to make informed decisions and stay ahead of market trends. It offers a valuable tool for understanding the complex interplay of supply, demand, and other factors that influence pricing. Our commitment to customer satisfaction has led us to partner with IIT Delhi to further refine ThePriceX, ensuring reliable valuations for banks, insurance companies, NBFCs, OEMs, and consumers alike.

HERE'S WHAT YOU CAN EXPECT AT SHRIRAM AUTOMALL:

If you're looking to purchase a pre-owned vehicle or equipment at competitive prices, Shriram Automall’s Physical, Phygital Auctions and Online Auctions are the perfect platform. With a wide range of options, transparent bidding, and detailed vehicle information, our auctions offer a seamless and efficient experience for both buyers and sellers.

·???????? Extensive Inventory: Discover a vast selection of pre-owned vehicles and equipment, from two-wheelers to Heavy-duty Equipment, including cars, bikes, commercial vehicles, construction machinery, and more.

·???????? Competitive Pricing: Benefit from competitive prices and potentially significant savings on your desired purchase.

·???????? Transparent Bidding: Enjoy a fair and transparent bidding process with real-time updates and clear bidding increments.

·???????? Detailed Vehicle Information: Access comprehensive information about each vehicle or piece of equipment, including specifications, condition reports, and images.

·???????? Secure and Reliable Platform: Experience a secure and reliable platform that protects the interests of both buyers and sellers.

·???????? Expert Assistance: Receive guidance and support from their team of experienced professionals throughout the auction process.

·???????? Convenient Phygital Format: Participate in auctions either in person or online, offering flexibility and convenience.

The Future of Pre-Owned Vehicles & Equipment is Phygital! Experience the thrill of bidding live at your nearest Automall – we have over 135 locations across India! For ultimate convenience, participate online through CarTradeExchange and Bids.Samil.in. With our cutting-edge digital tools like ThePriceX for price prediction and Adroit Auto for expert inspections, navigate your pre-owned vehicle journey with confidence and ease.

Visit our website to explore our upcoming auctions and learn more about our services. Download our mobile app for on-the-go access and convenient bidding. Sign up for our newsletter to receive exclusive offers and updates. Experience the SAMIL difference today!

Amir Hossain

ANALYST | STRATEGIST | MARKETER | CORPORATE COMMUNICATOR | MBA | 14+ YEARS OF EXPERIENCE

2 个月

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