Show Me: The Power of Visual Communication in Hiring Deaf Staff

In the modern workplace, diversity and inclusion are not just buzzwords; they are essential strategies that foster innovation, creativity, and a broader understanding among employees. However, even with the best intentions, companies often stumble when it comes to truly integrating Deaf employees into their teams. The challenge isn't in the hiring process but in the communication that follows. Imagine trying to learn how to cook an authentic Bolognese sauce from an Italian chef who only speaks Italian—while you only speak English. The chef can either show you step by step, learn English, or give up entirely. This analogy parallels the communication barriers that often arise between Deaf individuals and hearing teams in the workplace.

The Communication Barrier

Deaf individuals communicate in a different language, sign language, which is as rich and complex as any spoken language. Unfortunately, the primary barrier is not the inability to hear but the lack of effective communication methods implemented within the workplace. Like the chef who cannot verbally explain how to simmer the sauce, a Deaf employee may struggle not because of their job skills but because of the communication gap that exists.

Three Options for Bridging the Gap

1. Visual Demonstration: Just as the chef might show you each step in preparing the sauce, employers can use visual aids and demonstrations to communicate job responsibilities and expectations to Deaf employees. This method leverages the innate visual skills of many Deaf individuals, making it easier for them to understand and follow through with their tasks.

2. Learning to Sign: Instead of expecting Deaf employees to learn to hear, why not learn their language? Sign language classes for staff can foster better teamwork and show a true commitment to inclusivity. This approach not only bridges the communication gap but also enriches the work culture. Visit our website: www.saslonline.co.za or contact [email protected] to find out about our in-person classes (available to groups of 10 or more)

3. Enhanced Communication Tools: Since it's not feasible for everyone to become fluent in sign language immediately, employing tools that facilitate communication can be a game changer. For instance, using simple written notes can be highly effective.

Solutions Offered by DEAFinition

DEAFinition understands these challenges and has developed several tools to ease communication barriers:

- "I am Deaf" Waistcoats: These waistcoats can be worn by Deaf employees to subtly inform others of their Deaf identity, prompting coworkers to use alternative communication methods.

- Common Workplace Signs Posters: Placing posters with common signs around the workplace can help hearing employees learn basic sign language, facilitating smoother day-to-day interactions.

- Communication Notebooks: Small, handy notebooks can be used by both Deaf and hearing employees to jot down important points, ensuring clarity and record-keeping.

- DEAFinition App: This comprehensive app provides access to thousands of signs, offering a digital resource for learning and referencing sign language.

- SASL Online Self-Paced Course: For those who wish to delve deeper, this course offers structured learning at your own pace, enhancing your ability to communicate effectively with Deaf colleagues.

- Deaf Friendly Messaging: DEAFinition also offers services to convert any of your sales and marketing messages into sign language, making your services or product messaging accessible to Deaf persons. This helps ensure that all your communications are inclusively designed to reach and engage Deaf customers effectively.

By embracing visual communication strategies and providing the right tools, companies can not only accommodate but truly integrate Deaf employees into their workforce. It's not about hearing what someone has to say; it's about understanding and valuing their contribution to the team.

Show me, don't just tell me.