Should I use a Telecom Consultant for my business needs?

If you have ever decided to dive down the rabbit hole of today's #telecom or Business Phone solutions, the options can seem endless, and beyond confusing. Terms like #ucaas , #ccaas , #mobility , #IoT , #cybersecurity , and others, can be enough to ward off even tech savvy business owners. It can take days of research and time to figure out which is the right fit for your business. If you don't already know this, there is an easier #solution , this process does not have to be so difficult.?Utilizing a telecom #consultant , an independent product agnostic #expert , can save you time, and provide you with the knowledge and expertise needed to find the right solution, quickly and effortlessly.

The top four reasons why working with a telecom consultant, instead of directly with a supplier, is beneficial to businesses of all sizes.

? 1.?You get a partner?-?Your telecom consultant serves as a resource partner and helps you to understand and support your business’s current and future communication needs.?They are also there to handle the ongoing care and issue resolution needs over the following years.?A good telecom consultant is there with you through all the steps, from early discovery to post implementation, to aid you in taking care of your business needs and help you reach your goals.

2.?Objectivity?- A telecom consultant comes with no additional cost to you. They are paid directly by providers, for their role in cultivating the relationship and managing the client needs. More importantly, they are provider agnostic, since they get paid the same way no matter which provider they help you to decide on. Many times, these partners can also offer lower pricing to you than what is generally offered by the providers own internal sales agents. This allows them to look out for your company's best interests. They will present you with as many different solutions as you need, so you can find a provider that creates #efficiency in your business and aligns with your needs and goals.

3.?Knowledge?- Telecom consultants provide a well-rounded knowledge of different solutions and providers. They spend time in ongoing trainings and product update sessions so that they are able to be your #professional #guides , aligning the specific needs of your company to the multitude of products and providers that they have access to. Most telecom consultants will also only present top rated providers that they have vetted and experienced, so you can be sure that you will make the right decision by choosing one of their recommendations.?

4.?Technology?- For telecom consultants to successfully get you what you need for your business, it is their job to understand the newest technologies. Today's phone systems do so much more than route calls. These new #technologies can save companies a lot of money and increase their overall productivity at the same time. Since no single provider is the leader of all technologies, utilizing a consultant, can help a busy #executive save significant time that would otherwise be spent doing research, weeding through hundreds of plan options, to find out which provider and product suite fits their needs best.

The better question is, Why wouldn't you use a telecom consultant? They are personally invested in seeing your business succeed, and they are a free resource that can add tremendous value to your team. Lastly, the majority of consultants have built their practices with a significant amount of referrals from their client base. You can be assured that any one you bring into your circle, is going to want to do the best possible job for you, so that you will want to brag about them to others. Their motivation is keeping you happy, by getting your business on the right track, the first time.

David I. Bacall Bacall is the Chief Solutions Architect at Crown Business Solutions, a division of The Crown Group of Companies, based in Beverly Hills, CA. His firm works with business of all sizes, as a technology consultant, bringing a multitude of business platforms and services to their clients. Their sister company, Crown Security Solutions, integrates the latest technology in camera systems, access control, threat mitigation and counter surveillance.

For more information, or to discuss options regarding your company, please do not hesitate to contact us.?We are happy to help you in your business journey.