Shocking online learning statistics

One of my favourite clients Michael did a leadership course and felt confident he was ready to be a leader. Six months later he got his promotion and became the manager of a small team. It wasn’t long until his first issue cropped up.

Michael realised the course had gave him the theory, but in real life he struggled to know how to apply it.  

He bought this situation to me, as his coach, to help him solve this real-life dilemma of a person in his team, despite being restructured into a new role, continuing to perform the old role. 

This caused Michael several issues. His team KPIs were taking a hit. Michael knew from the leadership course that he should build his teams’ capability, he was just at a loss as to how to apply that concept in real life when he wasn’t sure how it would be received.

I believe you always have options, so we started with that. Michael could get angry, performance manage the team member, recruit someone else, or end up doing the work himself. 

He wasn’t keen on any of those, so we came up with a way to describe the gap between the old and new role to the team member. Michael then set up accountability by asking them what they wanted to do about that gap. When Michael did this, the team member stepped into the new role quite quickly. This was a win for  the team member, Michael’s leadership reputation and the business as a whole.   

Online courses are all the rage during COVID19, but even in normal times, they lack the opportunity to relate what is learnt to your own specific workplace. 

The statistics show that there is a 20% implementation after workshops. When a workshop is followed up by coaching, that percentage jumps to the high 80’s. 

If you have never tried coaching, contact Cath for a complimentary trial session and experience the difference that coaching makes in creating pleasant conducive relationships in your team.