SHEIN Order Tracking Not Updating: Why And What To Do

SHEIN is a Chinese fast-fashion online retailer that specializes in women's clothing, but also offers men's clothing, children's clothing, and accessories.

Shein is known for its affordable prices, wide range of styles, and frequent updates to its product line, and has become a popular choice for shoppers seeking trendy and budget-friendly fashion.

After shopping on Shein platform, they will send your order details through email. This usaully contain a tracking number or can also be accessible through your Shein account.

You can then copy the number and log in to the website of a third-party tracking service or click directly on your SHEIN account, by which you will be redirected to the shipping carrier page for you to discover your package(s) present location.

In a case where the Shein order tracking is not updating, here are some posible reasons why and what you can do to solve this issue:

Tap here to see reasons why your Shein order tracking is not updating and what you can do to resolved this issue.

SHEIN Order Tracking Not Updating:

It is frustrating when your SHEIN order tracking doesn't update the location of your package, making it difficult to track the progress of your shipments.

There are a few common reasons why your SHEIN order tracking might not be updating. Some of which include:

• Processing Time: SHEIN often deals with a high volume of orders, which can lead to delays in processing. It might take a few days for your order to be shipped out.
• Shipping Delays: Shipping carriers, especially during peak seasons, can experience delays. This might affect when your tracking updates.
• Customs Clearance: If your order is being shipped internationally, it might need to go through customs clearance. This process can sometimes cause delays in tracking updates.
• Tracking System Issues: Occasionally, there might be technical issues with SHEIN's tracking system. This can prevent updates from appearing.

What to Do if Your Tracking Isn't Updating:

• Wait a Few Days: If your order was recently placed, it might just be a matter of waiting for the tracking to update.
• Check Your SHEIN Account: Log into your SHEIN account and see if there are any updates on your order status.
• Contact SHEIN Customer Service: If you've waited a reasonable amount of time and still haven't received an update, contact SHEIN's customer service. They can help you track your order and provide more information.

Note: SHEIN's customer service can be reached through their website or app.

By following these steps, you should be able to determine the reason for the delay and take appropriate action.

Why Hasn't My Shein Order Updated In 6 Days:

It is been 6 days and your SHEIN order tracking hasn't updated? That is definitely longer than usual.

Below is a deeper dive into potential reasons and what you can do in that situation:

Possible Reasons for the Delay:

• Shipping Location: If your order is shipping from overseas, especially from China, a 6-day delay in updates is not unusual. It might take longer for the package to reach a tracking point within your country.
• High Volume Period: Have there been recent sales or promotions on SHEIN? During these times, the increased volume of orders can impact tracking updates.
• Customs Delays: Your package may be held up in customs for inspection, which can cause a delay in tracking updates.
• Shipping Carrier Issues: Problems with the shipping carrier (like lost or misplaced packages) can lead to delayed or stalled tracking.
• Incorrect Tracking Number: While unlikely, double-check your tracking number to ensure it is correct and entered in the correct format into the tracking system.

Tap here to see why your Shein order tracking is not updating.

What You Can Do:

• Contact SHEIN Customer Service: This is the most important step. Explain the situation: you haven't had a tracking update in 6 days, which is unusual. They may be able to investigate the issue and provide.
• Check Your Order Details: Review your order details on SHEIN's website or app. Ensure you haven't missed any important information regarding potential shipping delays or expected delivery timelines.
• Contact the Shipping Carrier: SHEIN might use different shipping carriers depending on your location. If you have the carrier's name, try to contact them directly to inquire about the status of your shipment (Found within the order details).
• Be Patient and Persistent: It is likely that your package is still on its way. Keep checking the tracking periodically and stay in touch with SHEIN customer service.

Note that: Make sure the tracking number you are using is the full, correct number in the correct format (often a combination of letters and numbers).

Also, persistent communication with SHEIN customer service will be your best tool to resolve this issue.

Tap here to track your Shein order with order number.

Shein Tracking:

SHEIN Tracking is a system that allows you to monitor the progress of your order from the time it's shipped from the warehouse until it reaches your doorstep. It provides you with real-time updates on your order's location and estimated delivery time.

How to Track Your Shein Order:

1. Log into Your Shein Account: Go to the Shein website or app and sign in to your account.
2. Find Your Order: Navigate to your "Orders" section.
3. View Tracking Information: Click on the order you want to track. You should see a tracking number and a link to track your order (on the carrier's website).

Shein typically provides tracking information through its own website or app, or by partnering with shipping carriers. You may also receive tracking updates through email or SMS from Shein.

Note That: Tracking information may not be immediately available for all orders, especially if they are still being processed or shipped. You may need to wait a few days for tracking updates to appear.

Conclusion: While frustrating, delayed tracking updates are usually a temporary issue. Be patient, check for updates, and contact SHEIN customer service for assistance if needed.