Sharing my own journey with you

Guess what? Our very first Walking in Their Shoes episode of 2024 is here, and it's a bit different. Yes, I’m flipping the script this time to share my own story.

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You’ve been with me hearing from 13 incredible entrepreneurs. Now, I'm taking you behind the scenes to meet the person behind the mic.

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??? Catch the full episode on YouTube, Apple Podcast?and?Spotify

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Entrepreneurship is in my blood, but I wasn’t really into it at first. From hotels operational roles to organizing life's most significant events, each step was a learning curve. My move Dubai marked a personal and professional transformation, teaching me the art of empathy and cultural understanding at a global scale.

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From being on sales calls in a different country every week to diving headfirst into the financial sector, I’ve been there, done that. And soon I realized that dealing with people is the same, no matter where you are and which industry you work in. I discovered the universal language of human interaction and service where it’s all about making every interaction unforgettable.

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After several years in the luxury field and numerous conversations with my entrepreneurial mother, my husband Stanislas Helou and I came to the realization that our skills and knowledge were not so common, so we established Thinking Luxury in 2021 with the sole purpose of elevating the Customer Experience of any business across the globe, driven by a shared belief in the power of empathy and emotional intelligence.

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These two years have been a wild ride. We've helped loads of businesses, but it has also brought some introspection as of how we can extend our impact and help as many businesses as possible to be the best version of themselves – keep an eye on our LinkedIn channels for upcoming updates!

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This podcast has been a journey of growth and discovery, and I'm committed to making it a home for anyone passionate about excellence in Customer Experience. If you're new, don't forget to subscribe, and for our regulars, thank you for walking this path with me.

How Can I Help Your Business Thrive? ??

Here's how I can make a difference to your company:

1. Customer Experience: analyze and enhance every touchpoint of the customer's journey with your business, ensuring lasting relationships and repeat business.
2. Resource Optimization: streamline processes and improve resource allocation to reduce costs and increase revenue.
3. Customer Lifetime Value Enhancement. Maximize the overall value derived from a customer over their entire relationship with your business.

Reach out?here?or send me an email to?[email protected]

Stay tuned for more thrilling episodes and inspiring stories!