Shared Services Weekly: Using AI With Integrity

Hi and welcome to our Shared Services Weekly Newsletter!

Many organizations feel under pressure, both from their customers and leadership, to implement the latest and greatest technology. But with the pace of change being so rapid, and our workloads so heavy, it’s easy for us to overlook the ethical considerations of implementing AI. In SSON’s latest column, HR Visionaries, Jerry Hotovec , Director of Global People Operations at Netflix , tackles exactly this topic. Click here for his insight on AI with Integrity: crafting a blueprint for responsible HR shared services .??

All the best,

Sally Fletcher

Upcoming Webinars

WEBINAR: Want to know why people love autonomous AP, or are you working late?

According to the Global State of AP Automation Survey, 52% of businesses' AP processes are partially automated, and 16% are still investigating what AP automation could mean to their business, indicating many SSOs are aware of how valuable automation is for AP but?unsure where to start. Join us on March 20th?to unblock barriers to AP automation and gain control and visibility over your finance processes. Register here .

WEBINAR: Accelerating Cash Flow & Reducing Risk with AI

The world of Accounts Receivable is on the verge of its next great transformation. Join us on?March 21st?to learn how to use your data to predict future cash-flow, improve CX and unlock working capital. You will have the opportunity to uncover the top 5 trends within Accounts Receivable, how AI can identify collection risk and automatically adjust strategies to accelerate cash flow, as well as much more! It's not too late to register here .

WEBINAR: Mastering eInvoicing to Meet Regulations, Generate Analytics and Create Cost-Savings

Join us for an insightful webinar March 28th on the seamless transition from traditional paper and PDF invoicing to eInvoicing. Gain actionable best practices for successful migration, ensuring compliance and data security in the digital landscape. This webinar is tailored to provide you with the knowledge and tools necessary to embark on a successful eInvoicing journey. Save your seat here .

TECH DEMO: Unleashing Automated Accounting & Reducing Time to Close by 90%

Want to achieve 90% faster time-to-close by automating revenue accounting with real-time transaction data? Join us for an exclusive cutting-edge technology demonstration?on April 11th, where Asya Bashina will demonstrate how automation unlocks a new level of financial reporting and visibility into your business, as well as much more! Register here .

The latest content from SSON

State of the Shared Services & Outsourcing Industry Global Market Report 2024

Each year, SSON releases an annual industry report highlighting key trends, opportunities, and lowlights in the shared services industry. Now in its 20th year, this report explores the biggest priorities and challenges in 2024 - and how to navigate them.

PODCAST: Cost is Back! Quick-Wins & New Strategies for Cost Saving

In this episode Phil Searle , CEO and Founder, Chazey Partners - A QX Global Group Company , and Lee Coulter , Global Head of Transformation, Chazey Partners discuss their top tips for cost savings. Including supply-chain transformation, investing in the right technology and the areas that will make an impact today! Listen here.

PODCAST: 5 Trends Set To Transform Accounts Receivable

In SSON’s most recent state of the industry report, we found that 63% of shared services are providing Order to Cash services to their enterprise! So we wanted to provide some advice and best practice in this area. That’s why this week on the podcast we invited Keith Cowart , from FIS to talk about what he sees as the trends set to transform AR. Listen to the episode here .

Q1 Benchmarking Survey: HR, Payroll, Travel & Expense

How does your SSO/GBS stack up against the industry’s best around HR processes? SSON Research & Analytics is conducting a quick survey to understand how leading companies are performing across key HR processes. Share your expertise to unlock the “State of the Industry: Reimagining Talent” visual analytics workbook. Take the survey here .

The State of Record-to-Report and Statutory Reporting Survey

SSON Research & Analytics is conducting a quick survey to understand how Shared Services and GBS centers are managing R2R and Statutory Reporting. Share your insights to receive a copy of the report reflecting the survey findings and free benchmarking session assessing your R2R performance against industry metrics.