Shared Services Weekly: Resources you need to understand the Future of Work

Hi and welcome to our Shared Services Weekly Newsletter,

Firstly, the SSON family would like to share its condolences to the Royal Family and those whose lives were positively impacted by Her Majesty. We are all deeply saddened by the passing of Her Majesty Queen Elizabeth II. It concludes one of the longest reigns in history and oversaw the birth of the modern world as we know it today.??

In a time of significant economic, social, and political volatility, business leaders must shift their operations to make the most of future market advantages.?

SSON Research & Analytics 2022 Top 20 Most Admired SSOs and GBS

SSON Research & Analytics has just announced the 2022 Top 20 Most Admired SSOs & GBS listing and with it, the benchmarking study which covers enterprise strategy and 36 operational metrics and KPIs. Download the summary report to find out more. What makes the Top 20 "Most Admired" you may wonder? Well, we'll tell you! You can read all about it here.?

White Paper?

Inflation is more than just a flash in the pan. Global transaction volumes fell for the second quarter in a row, sliding 6 points against the forecast range. With demand softening, activity across the transport and logistics sector fell below the expected range for the first time in a year. Download this white paper from Tradeshift to understand how external events are impacting business-to-business commerce across the world.?

Special Report

The Future of Work continues to create questions and concerns for many SSOs. Fortunately, SSON Editor-in-Chief Barbara Hodge has written “The Future of Work in Global Business Services” which answers questions such as “how do digital workflows drive FOW strategy?” and “what can GBS expect next, and how can it prepare?”?

Online Events

In two weeks, join Intelligent Automation (IA) World Series to hear the steps SSOs are taking to expand their digital toolkit. During the three-day event, technology experts will share how their organization achieved IA priorities and delivered value enterprise-wide.

If you’re in accounts receivable (AR) looking to streamline, digitize and automate your AR function, look no further than the AR Automation Digital Summit this October. During this digital conference we’ll be considering order-to-cash through the lens of digital transformation; zooming in on AR automation, end-to-end process improvement, cash application, forecasting and digital payments.?

Upcoming Webinar

We also have our accounts payable (AP) professionals covered with the upcoming “How TE Connectivity Manages Change Before, During, and After Migration” webinar. On September 15 hear from Melissa Edwards, AP Manager at TE Connectivity, as she explains why managing change within the AP function is one of the keys to success for shared services.?

GBS Beginner’s Guide

If you are a newcomer to shared services and its ”best-in-class” model that is Global Business Services (GBS), SSON has a new resource that you might find valuable. The “Beginner’s Guide to GBS” offers a definition of GBS, an explanation to how GBS is different from the typical shared services model, and the pros and cons of a GBS model.??

Thank you for reading!?

Evan Beebe, Editor, SSON

PS: If you are interested in learning more about the Future of Work, participate in the “Hybrid Workforce Strategies: The Future of Work and Business Resiliency” survey. The data this survey compiles will provide a benchmarking opportunity to shared services professionals across the world.