Shared Services Weekly: Navigating Disruption: What Threatens GBS’s Survival?
Hi and welcome to our Shared Services Weekly Newsletter!
The GBS model is one that has survived many ups and downs, proving time and again its value in weathering political, economic, and social turmoil. But the fundamentals of standardize, centralize, and offshore, which have stood them in such good stead until now, may not be enough to survive the next ten years as the pace of change accelerates. Through foresight and strategic planning, GBS leaders can turn potential disruptions into opportunities for innovation and growth. In their latest report, What Threatens GBS’s Survival? SSON Research & Analytics shows you how to do just that.???
All the best,
Sally Fletcher , Head of Editorial, SSON Digital
Upcoming Webinars
WEBINAR: Fraud & AP Solutions: Did Your Supplier Change Banks or are You Getting Robbed?
Organized crime and disingenuous individuals are becoming far more practiced and professional in the art of stealing from you. 44% of businesses have been targeted by invoice fraud. Taking place on August 14th?this webinar?will give you the upper hand in the fight against fraud, by putting AI and machine learning to work, turning your manual or template-based processes into secure, autonomous processes. Fraud shouldn’t just be a “cost of doing business.” Register Now
WEBINAR: Operating Model Transformation in the Age of AI (5 Essential Considerations)
We all know we need to embrace AI… whether you are planning an operating model transformation right now or just thinking about how to position your company for success in the AI future. Our upcoming webinar will provide you with the practical steps to adapt your function and operating model to become AI ready. Join us on?August 21st, where Chazey Partners will share exclusive research and findings from their recent report. Register Now
WEBINAR: The Impact of AI Agents on Your Workforce
While we often talk about the technology, the impact on people and how to support them on this journey, is much less explored. However, without careful workforce preparation and a large amount of empathy, no AI implementation will succeed and adapting your workforce to the new reality of AI coworkers, must become part of the plan. Join this webinar on August 27th to discover the real-world Impact of AI Agents on the workforce in Finance and beyond, with the help of AI and automation experts Hypatos and SAP.?Register Now
WEBINAR: Building Agility & Innovation Into Your Outsourcing Partnership (As Well As Cost-Savings)
Join us on August 27th, and learn how Toyota Motors created an outcome-based outsourcing model and how they implemented it for their entire infrastructure and service desk. Specifically, this webinar will guide you through strategies to foster agility, drive innovation, and achieve significant cost savings in your outsourcing relationships. Don’t miss this opportunity to revolutionize your outsourcing approach! Register Now
TECH DEMO: Preventing Payment Fraud in 3 Steps with Automation
Managing payments manually is costly, time-consuming, and risky, especially with the ongoing fluctuations between hybrid and remote work. With 80% of organizations reporting being victims of payment fraud attacks. or attempts, this risk is particularly high for AP teams. Join us on September 10th to learn how automation can greatly reduce the risk and free up time for AP staff to focus on other important tasks. Register Now
WEBINAR: Talent management & Skills development
Join this webinar on?August 6th to discover how Global Business Services are addressing the global talent scarcity with innovative strategies and regional recruitment trends. We'll cover key topics such as workforce impact, Gen Z motivations, and AI applications, featuring insights from over 330 industry leaders. This session will provide valuable strategies to enhance your talent management approach. Register Now
Upcoming Online Events
ONLINE EVENT: Future of O2C: All Access
Mark your calendars for September 4th and join Future of O2C: All Access. We'll be exploring how organizations can look to confidently forecast and predict future cash-flow. How they can deploy automation and even AI tools to generate revenue and create elevated customer experience. We’ll also be examining the benefits of expanding order-to-cash, to opportunity-to-cash and incorporating sales into the GBS, for additional impact. Register Now
ONLINE EVENT: IA World Series
The Intelligent Automaton World Series returns this?September 17-18?addressing the challenge of managing 175 technologies in the average company. Learn how pioneering organizations leverage intelligent automation to connect systems, boosting productivity and creating autonomous enterprises. This year's event focuses on mindful automation and how groundbreaking solutions like AI and Generative AI are the missing pieces to achieving seamless integration. Register Now
eBooks
The IRS Modernization eBook
With over 40-years of tax law changes built into hundreds of legacy applications, the Internal Revenue Service has been embarking on an IT modernization journey for many years. Download this eBook to learn how to adopt transformation strategies to ensure your organization can scale tax withholding and information reporting processes to meet the new compliance requirements.
3 Forces Reshaping Accounts Payable: Are You Prepared?
The world of Accounts Payable??is undergoing a dramatic transformation. Manual processes are becoming a thing of the past, driven by three key forces: the "Great Resignation" and global talent shortages, the rise of e-invoicing mandates, and the ever-growing impact of AI. Download this eBook to equip yourself with the knowledge and strategies you need to thrive in this evolving landscape.
SSON Research & Analytics Survey
SSO/GBS Benchmarking Survey Q3 2024
Are you a leader in Finance & Accounting or Procurement & IT? If so, then our Q3 Benchmarking survey is for you. With the survey’s results, we’re able to identify how organizations are performing across various finance processes and benchmarks that empower??leaders to make better decisions. As a thank you for participating, you will receive the latest interactive?State of the Industry 2024: Shared Services & GBS Strategic Objectives and Capabilities?workbook at the end of the survey (a $500 value).?