Shared Services Weekly: Location, location, location!

Hi and welcome to our Shared Services Newsletter!

Stat of the Week

SSON Research & Analytics confirms nearly half of global SSOs have automated less than 10 processes. The sticking point is selecting the right tool and ensuring a business case. The choice is, of course, overwhelming. SSON Research & Analytics’ platform compares dozens of solutions in the IA Universe. Start your journey here.

“I learned to always take on things I’d never done before. Growth and comfort do not coexist.” – Ginni Rometty, former CEO of IBM?

“Location” is a significant component of the Shared Services and GBS model and, as a result, is under constant review and change. On February 28, the “Shared Services Future Locations: The Next Big Shuffle” webinar will share what SSON Research & Analytics data tells us about where current GBS and shared services are located and where they plan to expand.?

While Shared Services & Outsourcing Week is less than a month away, we understand not everyone can make it to Orlando this year. This is why SSON is happy to announce SSOW North America Digital is returning on April 25-26. This two-day online event will discuss how to re-brand shared services as THE place to work, and a crucial driver of business. It will also look at how GBS is leading digital transformation, future operating models and integrating front, middle and back-office work. ?

The accounts payable department is typically at the forefront of automation efforts, and the “AP Automation Digital Summit” will have insights that any professional will find useful. The event will focus on practical advice as to how you can create a digital end-to-end accounts payable process from customer to supplier. It will also look at speed of process and AP intelligence enabling you to respond quickly to fluctuations in volume and give vital insight back to your organization. ?

While most shared services organizations are focused on automating HR, finance, and other functions, they often miss out on the value the shared services model can provide when applied to the executive assistant or admin role. During today’s ?“Uncovering The Hidden Opportunities In an Admin Centre of Excellence” webinar speakers will discuss the scope and benefit of an admin CoE. Register now before the event begins at 10 a.m. EST.

In the shared services and GBS space, 6 out of 10 organizations are currently outsourcing a specific work process or processes to an external business process outsourcing (BPO) service provider. SSON Digital’s report titled “How Egypt is Meeting Industry Demand with Flourishing IT and Business Process Outsourcing Sectors” explains how Egypt’s young workforce, supportive government, and cost effectiveness have established the country as one of the premier outsourcing locations in the world.?

If you are interested in benchmarking statutory reporting in shared services, be sure to fill out this latest survey by SSON Research & Analytics titled “Statutory Reporting, Direct and Indirect Tax in Shared Services 2023”. As a thank you for your time and input you will receive a SSON Research & Analytics workbook that is typically only available to subscribers.?

GBS Careers Corner

For any young shared services professional, or anyone simply seeking out career advice, the “GBS Careers Corner” podcast has emerged as a valuable source for career knowledge. In the latest episode, host Sally Fletcher sat down with Paul Bryanhill , a professional with 30 years of experience in the shared services space. During their conversation Paul shared his thoughts on mentoring, pitching an idea to a manager, and much more.

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Thanks for reading!?

Evan Beebe , Editor, SSON