Shared Services Weekly: Finding balance in your SSO

Hi and welcome to our Shared Services Weekly Newsletter!

As we are just about halfway through the year, I’m reminded of the importance of balance. Finding the right balance between competing needs in an SSO is often compared to building a rocket ship on the way to space.?

This week, I’ve provided some reports, webinars and online events to help you find balance in your SSO.?

Whitepaper & Special Report

From delivering a GBS model, to automation and identifying cost-savings, how can SSOs drive efficiencies with less budget year on year? Read on to learn how the centre office is helping to connect end-to-end services.??

Alternatively, read on to learn how a suite of digital tools can deliver holistic operational change in this report on the Future of Finance.

Webinars and upcoming events

Finance transformation needs long-term change while delivering quick wins. Join us, and the Hershey company, this July 28 for a webinar on how self-driving work is transforming data and reporting processes.

Managing cashflow is a particularly thin line to walk. How can AR move away from chasing payments and focus on business operations? How can AP optimize working capital and move away from an ok-to-pay mentality? Join us June 30 for a webinar that explores 5 ways to rescue your AR department from the cash flow tightrope.?

Then, join us July 12-13 at the AP Invoice Automation Digital Summit to learn how automation can deliver significant value.?

How can SSOs both be more mindful of the employee experience while also optimizing performance? Payroll digitization is an area that can accomplish both. Join us this July 19 at the Payroll Digitization Digital Summit to discuss how organizations are balancing the benefits of global scale vs. localized approach, utilizing automation, AI and ML to its fullest potential and maintaining compliance and complexity of policy, all while enhancing the employee experience.?

SSONext Podcast: Highlight of the Week

In our latest episode, I sit down with Manisha Singh, the executive partner for talent transformation at IBM on how we can provide a better employee experience; and why it's so important. Access the podcast here to hear a power-packed 20-minute conversation with Manisha in which we discuss:

• Why employee experience is important to organizational success,
• What employee experience looks like in practice
• How it looks like at play on a day-to-day in hybrid versus in-office versus remote working models
• Manisha's inside-track sharing on what IBM is working on in the next five years from an employee experience perspective that other organizations can look to emulate.

Til next week,?

Jordan Mullins, Head of Editorial, SSON