The Seven Leadership Pitfalls That Undermine Team Performance—and How to Avoid Them
Michael Watkins
Author of The Six Disciplines of Strategic Thinking | Leadership transition acceleration expert | Best-selling author of The First 90 Days | Speaker on leadership and organizational transformation
In my decades of coaching leaders and facilitating executive team development, I've seen too many well-intentioned leaders undermine their teams' performance through behaviors they don't even realize are problematic. These aren't inexperienced or poor leaders. They're often highly successful executives who care deeply about their people and mission yet struggle when team engagement drops or performance plateaus.
These leadership misbehaviors usually aren't career-ending flaws but blind spots that require awareness and deliberate action to correct. The most successful leaders I've worked with share a crucial trait: they're willing to examine their impact honestly and work actively to address their "growth opportunities." When leaders commit to this growth journey, the effects ripple throughout their organizations, creating environments where trust, learning, and collective achievement can flourish.
In this article, I'll explore seven leadership pitfalls that consistently undermine team performance. For each, I will discuss why it matters, how it manifests, what you can do to course-correct, and how coaching can help. I'll wrap up with a practical assessment to help you gauge whether you are falling into these team leadership traps. Whether you discuss the results in your next team meeting or bring them to a coach, they'll serve as a springboard for meaningful change.
1. Poor Communication of Vision and Expectations
Picture a rowing team where each member has a different idea of where they should be heading. That’s what happens in organizations without a clear vision. A compelling organizational vision doesn’t just point the way forward—it ignites passion and purpose, helping teams understand why their daily work matters. When expectations remain fuzzy, frustration builds as team members waste energy second-guessing what “good” looks like. The result? Misaligned efforts, duplicated work, and missed opportunities.
When leaders operate under the assumption that vision and priorities are “obvious,” their teams can be left in the dark. Team members may attempt to piece together strategic direction from scattered emails, sporadic announcements, or offhand remarks—often ending up confused about which objectives truly matter most. The disconnect grows as deadlines approach and deliverables pile up without a unifying thread. In some cases, conflicting guidance from different departments or leaders compounds the confusion, leaving employees uncertain about the final goal. Over time, such ambiguity can erode trust, as people question whether leadership knows—or cares—about the bigger picture they’re supposedly steering everyone toward.
What You Can Do About It
Think of vision communication like a drumbeat—steady, consistent, and impossible to ignore. The most effective leaders weave their message through multiple channels: team meetings, follow-up emails that capture key points, and one-on-one conversations that connect individual roles to broader goals. They excel at translating lofty strategies into concrete objectives. When people understand how their work impacts company success, engagement soars, and efforts align naturally.
How Coaching Can Help
Executive coaches often start with a simple but powerful question: “If I grabbed someone from your team right now, could they tell me where the organization is heading?” Through targeted exercises, coaches help leaders distill complex visions into memorable messages. Role-playing scenarios build confidence, while feedback sessions refine delivery until the message resonates.
2. Failing to Build Psychological Safety
Psychological safety is the foundation of innovation, creativity, and candid communication. Teams that feel safe speaking up about concerns, sharing unconventional ideas, or admitting mistakes catch problems early and push the organization forward. Without psychological safety, employees tend to remain silent, contribute the bare minimum, or hide challenges until they escalate.
Leaders may unintentionally create an environment where voicing different opinions is unwelcome. Overbearing criticism, dismissive remarks, or a punitive culture regarding mistakes all suppress healthy risk-taking. When employees sense that challenging a plan or revealing an error might invite ridicule or retaliation, self-censorship becomes the norm. This muzzling of feedback deprives leaders of valuable insights, stalling innovation and problem-solving.
What You Can Do About It
Leaders should reward honesty and highlight instances of constructive dissent. Encouraging debate shows that conflicting viewpoints aren’t only tolerated but appreciated. When mistakes happen, treat them as learning opportunities rather than reasons for punishment. Modeling vulnerability—such as admitting your own missteps—demonstrates that open communication is safe and valued.
How Coaching Can Help
Coaches can help leaders recognize subtle behaviors that erode psychological safety, such as interrupting team members or reacting defensively to critical feedback. By implementing small behavioral changes—like allowing quiet team members to speak first or pausing before responding—leaders create space for every voice at the table. Follow-up discussions with the coach track progress and refine strategies as needed.
3. Avoiding Difficult Conversations
Every team has its elephants in the room. Maybe it’s the brilliant but toxic manager, or the missed deadlines that nobody mentions. Left unaddressed, these issues poison team dynamics from within. High performers grow frustrated watching problems fester, while unspoken tensions create cracks in collaboration and trust.
Leaders who avoid tough conversations often do so to preserve harmony or sidestep uncomfortable conflict. However, silence in these moments doesn’t maintain harmony—it amplifies dysfunction. In many cases, minor issues slowly escalate into major roadblocks that derail projects and weaken morale. Team members might notice inconsistent enforcement of standards or feel their concerns aren’t taken seriously. Over time, this creates a culture where accountability falters, direct feedback becomes taboo, and real problems rarely surface until they’re crises.
What You Can Do About It
Speed is your ally when addressing problems. The moment you spot an issue—whether it’s chronically late deliverables or disruptive behavior—tackle it head-on with factual, behavior-focused feedback. Instead of saying “You’re not a team player,” try “In yesterday’s meeting, when you dismissed someone’s suggestion before they finished, it discouraged others from sharing ideas.” This approach keeps conversations productive rather than personal.
How Coaching Can Help
Great coaches turn difficult conversations from dreaded events into growth opportunities. Through structured practice using frameworks like Situation-Behavior-Impact (SBI), leaders develop muscle memory for tough talks. Post-conversation debriefs help refine technique, building confidence with each interaction.
4. Micromanaging Instead of Empowering
Autonomy and trust form the bedrock of modern, high-performing teams. Employees who feel empowered to make decisions and take risks typically produce more innovative solutions. Meanwhile, leaders who delegate effectively free themselves to address strategic concerns. Micromanagement, on the other hand, kills creativity and slows productivity—leaving everyone frustrated.
Micromanagement often arises from the leader’s fear of failure, strong desire for control, or belief that no one can execute a task as well as they can. This leads to over-involvement in day-to-day activities, requiring employees to seek approval for trivial decisions. Work grinds to a halt as staff wait for sign-offs. Trust erodes, and individuals become reluctant to propose ideas or question processes, fearing judgment or excessive scrutiny. Over time, initiative dies; people do only what’s asked, never offering more. In this environment, team members feel underutilized, morale declines, and talent looks elsewhere for growth.
What You Can Do About It
Leaders should define clear outcomes, key milestones, and boundaries—then give their teams space to decide how best to achieve the objectives. Regular check-ins should focus on removing barriers or providing resources, not micromanaging details. Practicing “coaching questions” (e.g., “What do you think would work best here?”) invites employees to problem-solve and fosters a sense of ownership.
How Coaching Can Help
Coaches help leaders examine the beliefs fueling their need for control. By identifying and challenging these root causes, leaders can develop healthier delegation habits. Coaches often suggest gradual “experiments” where leaders intentionally step back, delegate a project, and reflect on the results. As confidence in the team grows, micromanaging tendencies diminish.
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5. Inconsistent Accountability Standards
Fairness and transparency in how expectations and consequences are applied help build a healthy culture of trust. When top performers aren’t recognized, or when underperformance slips by unaddressed, morale and motivation suffer. Inconsistent accountability undermines respect for leadership and can even cultivate resentment among team members who perceive favoritism or hypocrisy.
In some cases, leaders treat certain employees or departments differently based on personal bias, relationships, or perceived “indispensability.” In other cases, the organization might lack a clear framework to measure outcomes, leading to ad-hoc decisions about who is praised or sanctioned. Team members quickly notice these inconsistencies and a sense of injustice spreads. Over time, some workers may opt to coast since they don’t believe outstanding or subpar performance will be fairly acknowledged.
What You Can Do About It
Set explicit performance metrics and behavioral standards across the board. Communicate them widely and ensure everyone knows the consequences—positive or negative—of meeting or missing expectations. Follow through consistently, recognizing those who excel and addressing those who fall short. The predictability of this process builds trust and encourages everyone to bring their best.
How Coaching Can Help
Coaches can help leaders identify biases and implement structures that minimize subjectivity. They work with leaders to dissect specific instances where accountability slipped, exploring root causes. By creating clear checklists or guidelines, coaches support leaders in making decisions that are fair, transparent, and aligned with organizational values.
6. Focusing on Individual Rather Than Team Performance
Collaboration often multiplies impact. When teams share knowledge, support one another, and unite around common goals, organizations reap the benefits of faster problem-solving and deeper innovation. Overemphasizing individual performance can fuel competition and silo mentalities, driving people to protect their own metrics rather than work together for greater success.
Leaders sometimes design incentives, awards, or performance metrics that recognize individual achievement while ignoring collective wins. This can foster rivalries and discourage employees from sharing expertise, as they see no tangible benefit in helping colleagues. Over time, silos emerge, with each person or function focusing on narrowly defined tasks without coordinating efforts. As a result, the organization misses out on creative synergies and operational efficiencies that come from teamwork.
What to Do About It
Incorporate team-based objectives and rewards that encourage cross-functional cooperation. Celebrate not just the top individual performer but also the group that collaborated to solve a significant challenge or reach a milestone. Aligning performance reviews, compensation structures, and leadership communications around teamwork sends a clear message: collective success is as important as individual contribution.
How Coaching Can Help
Coaches help leaders transform from a “me” to a “we” mindset. Leaders gain clarity on what must shift by examining how personal beliefs, current systems, and leadership styles may inadvertently encourage siloed behavior. A coach can guide them in restructuring goals, creating incentives for interdepartmental collaboration, and consistently recognizing the power of group achievements.
7. Failing to Invest in Development
Continual learning is vital to organizational resilience. Rapidly changing technologies and market conditions require employees to update their skills regularly. When leaders encourage development—through mentorship, training programs, or stretch assignments—they expand team capabilities and reinforce a culture that values growth. This boosts engagement, retention, and long-term performance.
Leaders sometimes dismiss employee development as optional or nice-to-have, especially when budgets tighten or deadlines loom. This short-term perspective can foster stagnation, leaving teams ill-prepared for evolving challenges. Over-reliance on a few “experts” also becomes a risk if those experts depart. Meanwhile, disengaged employees who lack growth opportunities may seek advancement elsewhere, causing a talent drain.
What You Can Do About It
Cultivate a culture of continuous learning. This could mean formal training sessions, internal knowledge-sharing forums, or job rotations. Create clear pathways for career progression, so top performers see a future with the organization. Linking individual aspirations with business goals ensures development efforts align with strategic needs, creating a win-win for both the employee and the company.
How Coaching Can Help
A coach can work with a leader to map out development strategies tailored to each team member. The leader gains clarity on how to balance day-to-day demands with skill-building initiatives. Coaches also help leaders hold themselves accountable for providing growth opportunities, making learning an integral part of team processes instead of a reactive or one-off activity.
Putting It All Together
Each of these seven pitfalls represents a common stumbling block but also an opportunity for transformation. Leaders who tackle these challenges head-on can discover untapped potential in their teams.
You don’t need to navigate these waters alone. Start by gathering honest feedback from your team—the following assessment provides a structured way to surface concerns and opportunities. Approach the results with curiosity rather than defensiveness. Remember, identifying areas for growth isn’t a sign of weakness—it’s the first step toward stronger leadership and higher-performing teams.
A skilled coach can help you on this journey. They can help you see blind spots and examine the root causes of counterproductive patterns. Then they can help you plot a course forward, whether that means rehearsing crucial conversations, redesigning development programs, or reimagining performance metrics. This combination of insight and action turns good intentions into lasting change.
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Team Leader Assessment
Below is a simple survey you can give your team. It’s designed to measure perceptions around the seven pitfalls described above. Use a 5-point scale where 1 = Strongly Disagree and 5 = Strongly Agree. Share the results openly with your team or your coach, and commit to tangible improvements in areas where scores are lowest.
Collect the responses, calculate average scores, and look for patterns. Are you strongest in fostering collaboration but weaker in providing individual development? Do team members feel psychologically safe but unclear on the organization’s vision? Identifying these gaps is the first step in crafting a targeted action plan.
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The Art and Challenge of Personal Sustainability Self-Leadership Coach & Facilitator
1 个月Thank you Michael for this very clear reminders, very helpful for coaching !
Senior Director Biology at Medicines for Malaria Venture
1 个月Excellent! Cannot agree more!
Deputy CEO at Alpian Bank | Leading Switzerland’s first premium digital bank | Dedicated to democratizing finance and promoting financial literacy for underserved audiences
1 个月Michael Watkins thank you for this very insightful article. It made me wonder if there’s a recurring order in these pitfalls, particularly around poor communication of vision and expectations, which often seem to be root causes. I was also struck by the importance of psychological safety (pitfall two), as it fosters collaboration and innovation. Have you considered adding an eighth pitfall: governance?
Clinical Sciences Group Leader, Bladder Cancer
1 个月Thanks for sharing! I love learning about things like this.
Negotiation, solution focused conflict management and self-leadership specialist and trainer; certified Solution Focused coach for individuals and teams
1 个月A very interesting and timely article, thank you