Setting up for Success Getting your Mission, Vision and Values Right
Mary Ignatidis
People and Culture Specialist at OYOB, Business Culture Coach at Doing Good Rewards, Ambassador Doing Good Group
Don’t take it lightly, and buzzwords aren’t going to help you here. It’s not
just some poster to sit on the company wall, or aimlessly on your business-
landing page. This is all about a clear, pointed and well crafted
statement that can tell your clients, your customers and your employees
EXACTLY who you are, where you’re at, where you’re going and how you’re
going to get there.
If you fall short, or worse fail, then it is just a meaningless effort with little
influence and impact- and a missed opportunity to use its power effectively.
However if you take a little time to dig deep, it can provide a base for
your company culture, how it organises itself, and strategic direction on how
you operate and where you will approach the market.
It can be your ultimate guidance system when the balls start flying in the air;
driving focus and attention to the core fundamentals and purpose of your
company. As LinkedIn suggests, “The vision and mission statements define the
purpose of the organization and instil a sense of belonging and identity
to the employees. This motivates them to work harder in order to achieve
success”.
Unfortunately many businesses don’t take development of their Mission,
Vision and Value statements seriously. And they miss the opportunity to provide much needed clear and concise strategic direction and planning to address key goals and objectives and where and what resources are needed in achieving them. This often can lead to dis-organisation and a lack of pooled effort and direction in the business. Costing time, resource and energy on trying to work in reverse and align company efforts, employees and overall structure.
What exactly are your Mission Vision and Value Statements?
Your Mission Statement
A mission statement should tell others why the business exists and what
makes it different.
“To organize the world’s information and make it universally accessible and useful.” – Google
A mission statement is an essential key component of your company’s’
communications. With an energetic, inspired and exciting mission statement,
you can demonstrate your company’s determination and dedication to your
business.
It must be a very clear description about what you do everyday and your
businesses key operations and function- cutting through the noise of
competitors and getting to the heart of your company’s passion. It serves as
a daily reminder, motivator, driver and road map for your employees and
your customers. It is the framework for decision-making and sets well-defined
boundaries that for responsibility throughout the organisation. It provides
essential alignment for current and oncoming staff and ensures alliance in
core objectives.
It expresses your unique value proposition and helps to determine your
competitive edge. It expresses how your product going to improve the lives
of your customers. It tells your customers what you can deliver for them and
gives your employees and you the standard and expectation of what will be
delivered each day.
Your Mission Statement should consider 4 key elements
? Value – What is the value of the business to both customers and employees?
? Inspiration – Why should people want to work for the company?
? Plausibility – Make it sound reasonable
? Specificity – Tie it back to the business (inspired by BigCommerce)
Make sure that it is concise, keep it open so that you can change it and allow
it to evolve if the company evolves, and allow for reflection and feedback
from employees and even potentially from the market. In order to create an
effective Mission statement, simply start by asking “What does your Business
do EVERYDAY?” and “What does your Business do for your Clients/Customers?”
Your Vision Statement
Your vision statement should look to the future and tell others what the
company wants to achieve.
“Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.” – Patagonia
It allows your employees, clients and your customers to have a greater sense
of where you want to go and how you think you’ll get there. As Harvard
Review states, “The ability to visualize and articulate a possible future state
for an organization or company has always been a vital component of
successful leadership.”It shows your ability to take leadership and create a
bold, living statement on your place in the world and your global awareness
of where your company has and can have an impact.
Essentially your vision acts as your directive, and gauges whether or not you’re
on the right path. With a clear vision intact, you are setting yourself up for
sharp, well executed strategic planning and foresight.
A vision statement can consider answering what a companies hopes and
dreams are? Where do you see yourself, boldly, through the life-time of your
company? What kind of future does the company envision and their roles in
making that future happen? What kind of change for the world would the
company like to inspire, be a part of or initiate? How do you want to be
perceived in the market, to your customers?
“Your vision will become clear only when you look into your own heart. Who looks outside, dreams, who looks inside” – AWAKENS, Carl Jung
Your Value Statement
Your value statement should provide a reference point for others on your
core beliefs and principles of your company.
“Culture is living values. Values are written words, and your culture is how you actually live [them].” – Jeff Lawson, Articulating Company Values & Living Them Authentically
A value statement allows others to clearly see how your organization
operates and its viewpoints on social, environmental, or global challenges. It
lays the foundation of drawing out customers and employees that align with
you, your business perspective and ultimately your Vision and Mission goals.
This alignment further drives core principles and creates a culture that
empowers throughout the organisation and with the company’s customers.
It can help build the company’s character, or personality in the market. And
if well crafted and aligned it can serve as the company’s branding. If your
value statement resonates with customers, then their loyalty and referral in
the marketplace will have much greater and far-reaching benefits back to the
company.
For some companies it’s a matter of just starting by identifying all your own
Personal Values. Do not be swayed whether you think they belong in your
business – think about your own personal values and how they relate to the
way you serve your clients and customers. And further how you perceive
your personal values out in the world.
Often this discovery of working through Values- can lead us into uncovering
our greater Purpose in life, the foundations of why we are here- and our own
manifest destinies.
Your values should be the guiding forces in your life. They are the beliefs and
areas in your life that are the most important to you. When you know what
your values are, you’re able to make decisions quickly and easily, because
you know what you believe in and what to prioritise. In living a life in
alignment with your values, you live an authentic life.
Knowing what you stand for and what you believe in, may seem intuitive. But
it is often something we take for granted and have little reflection on. It
changes as we evolve, and it’s worth revisiting and reaffirming as you gain
wisdom and knowledge- how has your values changed, or not changed.
Creating the holistic MVV- Mission, Vision, Value statement. May seem on
the surface of little benefit to you and your company. At the end of the day,
you need to work- and doing such a task seems to distract you from where
you ‘feel’ you need to put your focus. However, for the investment in time-
this investigation can set the stage and make remarkable and extraordinary
difference with a clear path for success. Without the investigation, you create
subconscious hurdles in achieving your objectives- setting your business up
to waver and meander through the revolving business door of distractions
and endless tasks without direction.
I’m passionate about helping small businesses grow and helping them find and achieve their dreams and visions they set out for when they first started to build their business. Financial freedom, time with your family, using your own creative and expert insights to provide real value to your clients.
Feel free to call me, I appreciate the opportunity of getting to know my networks better. Finding opportunities, growing and developing a Tribe- and succeeding together as a community of like minded small businesses. Mary Ignatidis