IT Services in Mexico - A Summary

IT Services in Mexico

Key Findings

- The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market, and the infrastructure services market. The BPO services market is valued as the revenues accrued from the provision of client relationship management BPO, finance & accounting BPO, human resource outsourcing, knowledge process outsourcing, procurement BPO, and vertical-specific BPO services. The application services market is valued as the revenues accrued from the provision of application development, management, and testing services. The infrastructure services market is valued as the revenues accrued from the provision of the following service lines: application hosting and data center, co-location, desktop support and management, security and storage. All currency conversions are at constant 2016 annual average exchange rates.

- The Mexican IT services industry had total revenues of $5.6bn in 2016, representing a compound annual growth rate (CAGR) of 3.2% between 2012 and 2016.

- The infrastructure services segment was the industry's most lucrative in 2016, with total revenues of $2.3bn, equivalent to 42% of the industry's overall value.

- A slowdown in this industry has largely been driven by the IT infrastructure segment. As cloud computing grows in popularity, buyers are re-thinking the way in which they spend money on IT services.

Advice

- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in IT services market in Mexico

- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the IT services market in Mexico

- Leading company profiles reveal details of key IT services market players’ global operations and financial performance

- Add weight to presentations and pitches by understanding the future growth prospects of the Mexico IT services market with five-year forecasts