Services: The Crucial Differentiator for Your Business
Rob Voorhees- CTS, CTP, CTNS, Dante 3
SCN “The Nine” Class of 2024 | Experienced Business Development | Distribution Channel Sales Executive | Vendor & Brand Management | Technology Enthusiast | Avixa Diversity Council Member
People today are busier than ever. More is getting done with fewer resources and time is a priceless commodity. Think about your own schedule. When you’re making personal purchases, do you tend to pick a store that sells both mulch and milk, or do you enjoy going from store to store? Most of us try to save time and money.
It’s the same in business. Whatever you can do to make a project more efficient and economical is going to be the preferred solution. That’s why adding services is key to growing your business. You’re helping your client, and in the process, you’re creating a boost to your bottom line. Win-win.
If you’re not yet convinced of the enormous benefits of adding services to your offerings, please give me two minutes to change your mind.
Here are four solid reasons I think you should seriously consider.
Reason #1: Every AV installation requires hardware AND…
Regardless of size or scope, an AV project is always going to need more than just the hardware. Does your client have the know-how to program a variety of control systems? Enter value-added services. By offering add-on services, you’re solving yet another challenge your client will have on their to-do list. Go beyond an actual project plan and think about what happens after the equipment is installed. What must happen next? Then, be the business that offers solutions for those needed items. Everything from software to content and maintenance is an opportunity to be a service provider.
Reason #2: The revenue stream created by adding services will help stabilize your cash flow.
Imagine having a customer for life, not just for a one-off project. Services help you create an ongoing relationship with your clients. Adding services not only helps you keep your financials more stable, but it also creates a check-and-balance for your integrations. Maintaining a working relationship will incentivize you to go the extra mile. There will be no better advertising than that happy client.
Reason #3: Your competitor will be offering value-added services.
This shouldn’t be the biggest reason or only reason, but it’s worth noting. You will be under increasing pressure to provide value-added services because your competition will be doing it. Again, people appreciate any help they can get, and if your business can help make a project less complicated and provide a reliable and ongoing service, they’ll be a loyal customer.
Reason #4: You don’t have to go it alone! Exertis Almo wants to partner with you.
While it seems like an obvious step, moving beyond just selling products may seem like something that’s out of reach or more trouble than it’s worth. That’s why partnering with Exertis Almo makes perfect sense. You don’t have to worry about hiring new engineers or programmers or getting certifications for your current staff or networking solutions. By using the Exertis Almo services platform, you can expand your reach nationwide without increasing the overhead needed for new staff or new equipment.
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Here’s a brief description of what Exertis Almo Professional Services offers its partners. We have 75 years of experience helping integrators and resellers grow their businesses. Give us a try. We’re very well connected!
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It almost sounds too good to be true, but did you know you can create a new monthly revenue stream at absolutely no cost to you? We’ve partnered with more than 350 national and regional carriers to offer the full range of connectivity services your clients need: internet, voice, surveillance, cyber security, and SD-WAN solutions, all through one point of contact. They’re getting all these services from somewhere—it might as well be from you. If you’re skeptical, start small with just one client and see how it goes!
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Not only do our techs sign a non-compete and a non-disclosure agreement, but they’re also highly trained and certified to follow a vetted scope of work. These services can be white labeled as your own to provide a seamless sale from front to back. This is a great way to allow integrators to expand their reach nationwide without increasing overhead. Our services development managers and business development managers hold industry certifications such as CTS, CTP, CTNS, AMX Programmer, Dante 1-3, and others. You are getting an expert to support your projects regardless of the scope or size.
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We take pride in providing integrators with a team of highly certified engineers who are experts at turning conceptual ideas into meaningful designs and comprehensive CAD drawings using Revit, AutoCAD, and SketchUp Pro. I personally rely on these services when I’m building an audio bill of materials. Our recent acquisition of Caddrillion gives us an additional 20 full-time service experts to help you out.
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Because we have such a large pool of partners and solutions providers, we can blend our expertise with our connected services and hardware offerings. That kind of consolidation takes a huge amount of pressure off our dealers and integrators. Not having to source from multiple resources is a huge time and money saver.
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Our programming services are available for AMX, Atlona, Crestron, Extron, and Q-SYS. Our audio DSP partners are BSS, Biamp, ClearOne, Poly, QSC, Rane and Symetrix. Our rates are very competitive. We can help you seamlessly deploy programming to your clients. Why not start with one client and see how it goes? Every project is 100% guaranteed.
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Ready to get started? You’ll find more info about each of our value-added services on ExertisAlmo.com – where you can also get in touch with one of our representatives. Feel free to reach out to me here on LinkedIn, or head over to the Exertis Almo company page and join in the conversation. I’m looking forward to working with you!
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