ServiceNow UI action confirmation | ServiceNow Use case Confirmation pop-up on destructive UI action

Hi All,

Hope you are doing fine.?

Today we will be looking into a use case for UI actions. We have faced this situation a lot of times in our day-to-day implementation where we have created a destructive ServiceNow UI action on the form.

Now, what is ServiceNow's destructive UI action, any UI action which leads to deletion or deactivation of the record is called destructive UI action.

Whenever we make use of his UI action the person who is using this UI action should think twice before they click, the reason being if the record is deleted or deactivated it's tough to revert it.

To avoid the condition of mistakenly clicking on the UI action which can lead to the deletion of a record, we need o have some confirmation or we can call it a double-check before performing any destructive operation.

In this tutorial, we will be looking into how we can provide the client-side confirmation before executing any destructive action on ServiceNow.

Agenda:

- What is UI action

- What is destructive UI action

- Usecase explanation

- Implementation of UI action

- Demo for confirmation on ServiceNow destructive UI action

Hope you like this video. Please like and subscribe to my channel Technomonk to get such videos in the future.

Regards,

Amit Gujarathi

(Technomonk)