The ServiceNow Data Digest - 11/19

The latest ServiceNow Update takes a look at ServiceNow's Instance Data Replication plugin and compares its capabilities to purpose-built data replication solutions.?

Readers are also invited to learn more about how AI is impacting the ITSM space and ServiceNow users in particular in "AI in ITSM - Unlocking the Full Potential with Data Replication".

1. Blog: ServiceNow Instance Data Replication: Features, FAQ and Alternatives

ServiceNow Instance Data Replication (IDR) replicates data between ServiceNow instances. But although “data replication” is referenced in the plugin’s name, it is by no means a fully-featured data replication solution.

Read more.

2. Webinar: AI in ITSM - Unlocking the Full Potential with Data Replication

Understand the intersection between IT Service Management (ITSM) and Artificial Intelligence (AI), and the existing and potential use cases for the technologies.

Join the upcoming webinar where we’ll cover:

• ServiceNow and AI
• Why ServiceNow’s AI capabilities only scratch the surface
• The true potential of AI/ML in ITSM
• Demonstration: How to extract large volumes of ITSM data for use in AI/ML, without degrading ServiceNow's performance.

Register Now.

3.?From Around the Web: ServiceNow rolls out enterprise AI governance capabilities to accelerate production deployment.

ServiceNow has announced a series of new governance capabilities for its flagship Now platform designed to help increase confidence in enterprise AI usage. The new governance features address a growing challenge in enterprise AI adoption: the gap between experimentation and full production deployment.

Read more.

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