IT as Service (ISRV)
Ruby Electronics

IT as Service (ISRV)

 IT used to be a wonderland where ‘the magic happened’ within the business. It’s not an exaggeration to say that advances in technology and DIY social platforms have dulled some of the shine. Today, many view IT as the organization that provisions networks and old laptops, both of which are usually considered too restrictive to do the job. CIOs are striving to educate business leaders on the value of IT as strategic business partner, not just a transactional contributor and cost center. 

The IT industry has responded to many cost and value addition challenges by outsourcing functions and focusing on its role as a business interface that drives business value from investments. However, large percentages of IT budgets are still spent on software licenses, depreciation, and projects that smooth transactions. The allocation of resources to help solve problems that would have 10X the business impact is still not optimal. With the philosophy of doing more with less, outsourcing, and consistently trimming IT spend, potential thought leaders have become task-oriented and swamped by busy work.

 Advances in cloud technology have made application choices abundant. While businesses can experiment quickly with a low cost of entry, not all cloud applications are created equal. Assembling different cloud applications without an architectural vision increases security risk, cost inefficiencies, and local optimization. There are platforms in the cloud that are great at certain functions and very good at others. However, for small- and medium-sized organizations that needs to innovate with speed and invest in core competencies, the cost to enter can be prohibitive.

 To be successful, any modern IT organization must do the following:

1.  Enable the business to fail fast: Enable the business to perform multiple experiments with tweaks till they win big.

2.      Secure the data: Security of intellectual, physical, and information assets is critical and non-negotiable.

3.      Optimize resources: Optimize the cost of transactions (cost/txn/module) and depreciation, and enable bandwidth for business engagement and thought leadership.

4.      Optimize speed and scalability: Optimize capacity and capabilities very fast, on the fly. Adding additional capabilities should be as seamless as deploying a phone app.

 For businesses to win, IT’s evolving business scenario needs a new paradigm. The value is in open source and economical applications optimized for certain functions. The “secret sauce” is the ability to integrate these applications, enable a workflow, and seamlessly integrate business processes. Capabilities must be deployed in the ecosystems as seamlessly as applications are deployed cell phones, regardless of whether the platform is machine learning, big data, or analytics. 

 When you enable peer collaboration and share capabilities, the cost of launching new capabilities for others is significantly reduced. Also, organizations contributing to the design and development of these capabilities can earn royalties. This collaborative approach enables industry best practices, reduces customizations, and cuts the cost of enhancements and customizations that are bleeding organizations.

  Yes, focusing on transactions takes time away from innovations, but not focusing on transactions can destroy a company.  It’s time for a flexible platform that can take care of transactions, operations and free up leaders to innovate and win. It’s also time for a platform that can replace IT services, including infrastructures. Any company with an Internet connection should be able to launch a sophisticated IT organization within hours, at a fraction of the cost, and without hiring an army of consultants or employees. It is entirely conceivable to foresee such platforms becoming mainstream in this decade. 

It is time for IT as a Service (ISRV) to bring the magic back.

Ryan Bass

Orlando Magic TV host, Rays TV reporter for FanDuel Sports Network, National Correspondent at NewsNation and Media Director for Otter Public Relations

6 个月

Great share, Srinivasan!

回复
Sreedhar Reddy PeddiReddy

Lead Integration Developer -IICS, CAI, DI, Snowflake

5 年

Absolute Nonsense, the author has no understanding of what he is speaking. Point-4 is the funniest?

回复

要查看或添加评论,请登录

Srinivasan Muralidharan的更多文章

  • SaaS in 2030s: Your SaaS Won’t Be the Same (And Why You’ll Love It)

    SaaS in 2030s: Your SaaS Won’t Be the Same (And Why You’ll Love It)

    Let me start with a confession. I’m a huge LeBron fan.

    8 条评论
  • Stargate - The race begins

    Stargate - The race begins

    AI: The Next Frontier to Conquer The Stargate announcement by the President is nothing short of exhilarating. While…

    3 条评论
  • My date on the new year eve

    My date on the new year eve

    Two things I do without fail on many festival days are visiting family and friends and sending personalized greetings…

    7 条评论
  • Weaponizing Test Engineering: A Game-Changer

    Weaponizing Test Engineering: A Game-Changer

    In many traditional IT shops that rely on packaged applications, the full potential of QA (quality assurance) hasn’t…

    3 条评论
  • Exploring AI: Data as the New Black Gold

    Exploring AI: Data as the New Black Gold

    A few years ago, I was tasked by leadership to extract value from the data our company had accumulated—long before the…

    8 条评论
  • Exploring AI : Your personal CFO

    Exploring AI : Your personal CFO

    A big shoutout to my friend Deepak for sparking a conversation that made me pause and reflect on a glaring issue: the…

    8 条评论
  • Exploring AI: Elevate Your Potential — You Owe It to Yourself

    Exploring AI: Elevate Your Potential — You Owe It to Yourself

    Before we dive in, here’s a disclaimer: this isn’t a post about the hottest tools and tech trends to make you an AI…

    8 条评论
  • Exploring AI Beyond Business: The Elderly Companion

    Exploring AI Beyond Business: The Elderly Companion

    When we think of AI, we often think of how it’s transforming industries and businesses. But let’s shift focus to…

    8 条评论
  • Exploring AI: Let’s Start with What We All Love—Food!

    Exploring AI: Let’s Start with What We All Love—Food!

    We often hear how AI transforms the corporate landscape with personalized offerings, automated messaging, and improved…

    8 条评论
  • If It Could Only Ensure My Growth...

    If It Could Only Ensure My Growth...

    Imagine a world where every business is a perpetual growth machine, and every software salesperson becomes a…

    2 条评论

社区洞察

其他会员也浏览了