Service Design Practitioner Curriculum - Strengthen Your Service Design Foundations

Are you ready to take your career to the next level with Service Design? The Service Design Practitioner Curriculum by the SDN Academy will strengthen your core skills and expand your capabilities in the field of service design. This 6-module online accreditation course combines theory, hands-on practice, and real-world insights to prepare you for success in the dynamic field of service design.

What You’ll Learn:

Module 1: Setting the Basics Lay the foundation with core principles, tools, and methods. Learn to scope and plan successful projects while collaborating on a practical case study.

Module 2: Exploration Frame your projects effectively and dive into customer insights with tools like personas and journey mapping.

Module 3: Ideation Turn insights into innovative ideas through diverse ideation techniques. Apply your creativity to a new exercise case with tools for thinking outside the box.

Module 4: Prototyping Develop and test your ideas using prototyping and storytelling skills. Refine your designs and prepare impactful final presentations.

Module 5: Expanding the View Integrate service design with business strategy, organizational change, and leadership. Learn how to make a strategic impact and prepare for accreditation.

Module 6: Presentation Showcase your work, gain constructive feedback, and explore real-world project implementation to wrap up your learning journey.

Why Choose This Course?

• 2-Year SDN Practitioner Accreditation (€460 value included) Practitioner accreditation is our entry-level accreditation, perfect for those starting their service design career.
• Exclusive resources like the Practitioner Workbook, SDN Glossary, and case studies from the Service Design Network
• Expert instruction from Thomas Brandenburg, Service Design Master and Lead Adjunct Professor at Ed Kaplan Family Institute for Innovation and Tech Entrepreneurship.
• Practical, engaging content shaped by real-world expertise

If you are more experienced, explore our Professional Accreditation Course. This advanced accreditation recognizes those who have:

• 2+ years of experience
• Completed 2+ service design projects
• Met the core competencies set out by the SDN Visit our Courses page to find the next time our 'Service Design Masterclasses Series' is held.

Hear From Our Participants

“This course opened up my eyes to service design thinking and the different ways to apply it. Service design thinking is not just for service designers! I'm excited to take away what I have learned and apply it to my role to take the way I work to the next level!”

Ready to transform your career? Learn More & Enroll Today! Spaces are limited, so don’t miss this opportunity to elevate your professional journey in service design.

Already experienced? You can also obtain the SDN Practitioner Accreditation without taking the course. Visit our Courses page to learn more about the eligibility requirements and application process.