Service Blueprints - a short history and practical application
Have you ever wondered how to identify innovation and improvement opportunities relating to your service or process?
Join Chalfont's Design and Analysis Hub as we dive into many of the tactical techniques associated with Service Design. This session will be an interactive workshop on the fundamentals of Service Blueprints. Join colleagues from across the public service to to discuss and share knowledge about how to improve and innovate your service and processes.
This is an online and onsite event presented by Matthew Porter on Thursday 25th August from 4.30pm, with networking from 5.30pm.