Service Advisor ~ the heart of a Dealership
Possibly the most stressful position within the dealership, the Service Advisor often has to pacify unreasonable Customers on one hand & non Customer-centric workshop technicians on the other.
This guide arms the Service Advisor to manage both, while still providing the best service possible for the dealership & still come out smiling.
This half day workshop will provide your Service Advisors with the right tools to perform at peak performance, even under pressure
just mail me at ~ [email protected]