Serve Your Clients Well
Phyllis Sisenwine, MCC
Phylllis Sisenwine The Lawyers Coach Want to be more productive and profitable ? Book a free consultation.
Client service is a form of marketing. Always remember that your best source of business is existing clients. They know exactly what it’s like to work with you. When people are treated well and made to feel special, they talk about it and are more likely to refer clients to you.
From the first impression your receptionist makes to completion of the matter, be sure clients know how important they are to you.
Use every opportunity to serve your clients well, because outstanding client service is the best form of marketing.
Every interaction is an opportunity to demonstrate client service. Think of something creative that you can do to honor your clients this week.