September Newsletter

September Newsletter

Your special invitation to join us

Join us at our home in Dundee & Angus College as we celebrate the launch of the ground-breaking service design anthology: Transforming Higher Education with Human-Centred Design.

With contributions from leaders in service design, including two of our very own experts, Katie Murrie and Kim Anderson, this event is for anyone passionate about service design, innovation, and driving meaningful change, regardless of industry or background.

Whether you are an educator, designer, or simply interested in the potential of human-centred approaches, this event is for you.

Friday 25th October

9:30 – 15:00

Dundee and Angus College Gardyne Campus DD5 1YN

Find out more and book your free ticket

Design by Connor Finlayson

Case Study

Although we partner with large organisations to build capability in service design, being part of Dundee & Angus College means we also have the privilege of working with key workers and local families.

Learn about our collaboration with a community in Dundee.

Designing Better Futures with Dundee Families


Autumn courses booking now!

Discover service design is a 7 hour awareness level course for you and your team

Course information

23rd and 30th October

09:30 – 13:00

This interactive and activity-led short course will help you to understand the value of service design. You will learn how the design process supports you to fully?understand problems before working towards solutions.

The course will give you the opportunity to try out proven tools and develop skills in a safe environment.

Learn more and book discover service design


Practical service design offers you a deeper dive to grow your service design knowledge and experience

Course information

24th October – 21st November

10:00 – 16:00

This online and interactive course gives you tools and methods which can help tackle organisational problems and provides the skills to drive change. One day a week you will join other delegates in a learn-by-doing environment to learn and experience the service design process together.

Learn more and book Practical service design

Sign up for one of their courses to learn how to apply service design to solve business problems....... leave after being blow away by the warmth, passion and expertise of their incredible instructors

Drew Morahan, The BA Project


Professional Development Award in Service Design

Are you ready to take the next step towards service design practice in your workplace or community?

Applications are now being received for our January cohort.

Find out more here

I wanted to take a moment to express my heartfelt gratitude for the exceptional service design course provided by SDA. The knowledge and skills I've gained during the program have been invaluable, and I genuinely enjoyed every aspect of the learning journey.”

Abdulmehsen AlTuraiki PDA Graduate 2023


Contact us

If?you have questions about anything in this newsletter, our educators are always happy to meet you online for a chat. ?Contact us at? info@sda.ac.uk


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