September Employee of the Month - Kathleen McMullen

Kathleen McMullen is a dedicated and driven professional who consistently surpasses expectations. Her keen attention to detail ensures that each task she takes on is executed with exceptional precision. Kathleen's commitment to patient-focused care is evident in her unwavering dedication to the needs and well-being of those we serve. Her compassion fosters a supportive and empathetic environment, benefiting both patients and colleagues alike. She approaches every challenge with honesty and transparency, embodying integrity in all she does. Kathleen’s results-driven mindset keeps her focused on continuous improvement, making her a true reflection of our organization’s values and an invaluable member of our team. We caught up with Kathleen to dive in and get to know her on a deeper level.

What is an interesting fact or talent no one knows about you?

Before I became a nurse I was a floral designer and cut greens and fairways on golf courses.

Tell us one thing that is on your bucket list.

I would love to go to Yosemite National Park

Tell us some avenues you would love to experience throughout your career?

Continual growth is very important to me- I always love to experience conferences and learn from others how I can improve my practice.

What is the most rewarding part of your experience at TRIO??

Being able to offer Third Party options to patients, when they maybe thought there was no solution.

What do you like most about your job?

The constantly growing and evolving field of Third party in terms of Health Canada regulations and ethics.

Kathleen, is dedicated to the development and growth of our third party program. she a compliance wiz and embodies our core values of patient-focused care, and care and compassion.