September 2024 Newsletter from Call Center Times

Greetings:

It's here, our September 2024 newsletter! We are excited for you to view this edition and give feedback on the industry-leading featured articles, including a 2024 Market Study, a Quality Voice & Data case study, game-changing technology information, and upcoming contact/call center events, announcements, and classifieds.

Also, can you please take a minute, "like" this post, and share it with your colleagues and connections?

Here is the link to the newsletter:?https://www.callcentertimes.com/Portals/0/September2024CCTNewsletter.pdf?ver=2024-08-29-102101-907%27

Thank you so much!

M. Arafat

BPO Expert | CX Expert | Contact Center Outsourcing | Back-office Outsourcing | Sales | B2B | B2C | Remote Staffing | Shared Services

5 个月

Informative one. I'll recommend everyone

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John Tschohl

President of the Service Quality Institute I Father of Customer Service I Customer Experience Global Guru I Bestselling Author I Speaker I Strategist

5 个月

An awesome newsletter. A must read

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