September 2024 insights
Our real-time location monitoring innovation shortlisted for prestigious supply chain award
We are thrilled to announce that we have been shortlisted for the 2024 Supply Chain Excellence Awards . Our entry highlights the implementation of real-time monitoring as? standard on all our multi-use packaging, significantly enhancing the service we provide to our customers and improving patient care.
Real-time location monitoring as standard: Every moment matters in the journey from discovery to delivery
The innovation for this awards submission is centered around a key tenet: that every moment matters in the journey from discovery to delivery. Understanding the crucial nature of timely and secure delivery for valuable shipments that can impact patient lives, we recognize that every step of a shipment's journey holds potential for problems such as misplacement of a shipment or incorrect storage temperature conditions.
We are the first specialty pharma logistics company to have integrated a real-time location monitoring (RTLM) solution as standard into our multi-use packaging systems, creating a new normal for the sector. This proactive measure ensures constant monitoring throughout each phase of a shipment's journey, significantly enhancing customer support and ultimately ensuring that patients receive the medicines they need without logistics becoming a barrier.
The customer advantage: RTLM explained
RTLM provides significant value to our customers by taking in all the data and using it to prevent delays and lost shipments. This comprehensive monitoring allows us to identify and resolve issues before they escalate, ensuring that shipments reach their destinations on time and in optimal condition. As we continue to develop this technology, we aim to use it to avoid temperature excursions in the future, further safeguarding the integrity of sensitive pharmaceutical products.
By providing real-time data, we empower our customers with the assurance that their valuable shipments are being actively monitored and managed, significantly reducing risks and enhancing the reliability of our logistics services.
Increased visibility and risk mitigation
The RTLM technology we have implemented provides reliable, real-time monitoring data that is vital for effective modern logistics operations. The increased visibility into shipment locations globally has revolutionized how we manage and monitor the shipment of complex and sensitive pharmaceutical products. This advancement in digital technology contributes significantly to the industry by ensuring safe and timely distribution of products.?
Providing access to real-time location data to our operations teams, and to our customers, allows for the ability to intervene quickly, helping ensure that shipments — and the critical medicines, vaccines, active pharmaceutical ingredients (APIs) etc. — we are moving get to the right patient, at the right time, and in the right condition. Being able to provide assurance that we know where the shipment is and are already doing everything necessary to get the shipment back on track is a game changer for our customers.
The scope of RTLM
Our RTLM solution has been rolled out across World Courier's global network, spanning more than 50 countries. At any one time we have thousands of shipments in transit, and tens of thousands of tracking devices ready to be deployed.
This solution, while transformational, is simply the first building block in a much richer strategy — putting data insights at the heart of what we do — helping inform critical decisions: proactive alerting, risk reduction and improved efficiency — all with a relentless focus on quality.?
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Collaboration and teamwork
World Courier's RTLM solution was developed in collaboration with Controlant . This partnership allowed us to integrate the RTLM solution with our transport and inventory management systems, resulting in a seamless flow of data across all platforms.
Whilst this is a technology solution, we could not have rolled it out if were not for our incredible team. We believe in the power of our workforce and the potential for inspiring change within our organization across multiple countries. This internal teamwork has helped us drive more resilient operations from the ground floor up.
It is through effective technology, collaboration and teamwork that we are able to deliver on our promises and continue making significant strides in creating healthier futures for patients everywhere.
Be the first to hear the results, sign up for our newsletter now . The winners of the awards will be announced on 28 October, 2024.?
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