September 2024
Esker Asia
Unlocking Positive-Sum Growth with AI-Driven Business Solutions for #S2P & #O2C Cycles
Welcome to Esker Asia Scoops! Stay up-to-date on new product releases, upcoming events, industry insights, and more. From exciting announcements to educational resources, we've got you covered. So, let's dive right in and explore what we have in store for you in this issue! ??
Order Management KPIs That Are Actually Worth Measuring
In the fast-paced world of B2B commerce, maintaining operational efficiency and best-in-class customer service can significantly impact a company’s bottom line. This necessity has led businesses to closely monitor their order management processes using Key Performance Indicators (KPIs). Effective order management ensures that the right products reach the right customers at the right time, which is fundamental to growing revenue and maintaining customer satisfaction.
Understanding order management KPIs
Order management KPIs are quantifiable metrics that track and measure the efficiency and effectiveness of order processing and order fulfillment. These metrics are essential for assessing performance, identifying bottlenecks, and making data-driven decisions to enhance customer satisfaction and operational agility. Read More
??GST InvoiceNow: Your Essential Guide to?E-invoicing Compliance in Singapore - Enquire Today
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??17 October 2024, 2:00 p.m. - 3:00 p.m: 7 Ways eSourcing Can Save Time & Money- Register Now
??13 November 2024, 10:00 a.m. -11:00 a.m.: Transforming Order Management: The Role of AI in Customer Service- Register Now
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