'SENSAMAZE' THE NEW SERVICE PHENOMENON THAT IS MAKING WAVES IN HOTELS

Sensamaze is a new brand of hotel experiences that aims to provide unexpected and delightful moments for the hotel guests. Sensamaze takes hoteliering to the next level by incorporating sensory elements that engage all five senses - sight, smell, taste, touch, and even sound. The goal is to create a complete living experience that not only satisfies the palate but also delights and amazes the senses. Each amazement is carefully crafted to provide a unique and unforgettable experience, leaving guests with a sense of wonder and satisfaction. With Sensamaze, staying at a hotel becomes a journey of sensory exploration, where every moment is a new sensation.

As a hotelier, creating memorable experiences is key to building customer loyalty and driving repeat business. One way to achieve this is through unexpected and complimentary delights that surprise and delight your guests.

Here are a few ideas to get you started:

1. Welcome notes: Consider leaving a handwritten note in your guest's room welcoming them to your hotel. It's a small gesture that shows you care and can set the tone for a positive experience.
2. Local treats: Leave a small gift in your guest's room that showcases the local culture. It could be a bag of locally roasted coffee, a jar of honey from a nearby apiary, or a small bottle of locally brewed beer.
3. Palate Pleaser : In the restaurant, offer complimentary hors'doeuvres to guests before their meal. It's a chance to showcase your chef's creativity and set the tone for a memorable dining experience.
4. Surprise upgrades: Surprise and delight your guests by upgrading their room to a higher category. It's a small cost that can create a big impact on their overall experience.
5. Unexpected amenities: Consider offering unexpected amenities such as complimentary yoga classes, a guided nature walk, or a movie screening under the stars. It's a chance to create a unique and memorable experience for your guests.

By adding these unexpected and complimentary delights, you can create a memorable experience for your guests that they will remember long after their stay. It's not just about the tangible gifts, but the feeling of being cared for and valued as a guest.

In conclusion, the hospitality industry is all about creating positive experiences for guests. By adding unexpected touches, you can surprise and delight your guests, and create a lasting impression that will keep them coming back.