The Sensa Copilot: A ChatGPT-like Revolution for Financial Crime Investigators

SymphonyAI's Sensa Copilot for financial crime investigators is the first product from our Sensa-NetReveal division and the first SaaS solution in the banking industry to use generative AI to improve financial crime detection and management. Heads of risk and compliance, heads of financial crime, MLROs, regulators, and others combating money launderers, fraudsters, and sanctions violators can deploy the Sensa Copilot to improve investigator productivity by as much as 70 percent .?

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The new Sensa Copilot uses generative AI to give investigators easy-to-understand natural language narratives that rapidly detail why an alert about a suspicious transaction has been raised, who are the entities associated, and what risks they pose. As Sensa's Head of Product Andrea Vucetich described in a recent blog post, the combination provides financial services customers with unrivaled industry knowledge and robust, proven technology.?

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“SymphonyAI has invested aggressively and boldly in unlocking the transformative power of generative AI applied to specific business problems and processes,” said Sanjay Dhawan , CEO of SymphonyAI, in a press release . “Sensa Copilot demonstrates the transformational results we can deliver as a leading enterprise AI company with deep domain knowledge applying generative AI in our solutions. The Sensa Copilot is a first-mover product in the market, the first of many in SymphonyAI’s near-term product roadmap to capture the value that generative AI can provide our customers.”?

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Investigating financial crimes is a matter of law. It’s also notoriously challenging. Investigators must dig into massive databases across many systems to research automated alerts flagging potential financial crime. The Sensa Copilot automates this time-consuming leg work, allowing investigators to focus on making critical decisions, explained SymphonyAI Sensa-NetReveal FinCrime and Compliance Expert Charmian Simmons . The Sensa Copilot is deployed inside organizations’ existing environments and controls and works with existing transaction monitoring and case management systems. Only authorized internal employees can access inputs, outputs, models, and training data. Third-party data is collected only from reputable counterparties that comply with legislation like GDPR and CCPA.?

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Once an investigator initiates an inquiry after a due diligence (CDD), know your customer (KYC), transaction monitoring (TMS), or fraud detection system raises a red flag, or an anonymous tip or sanctions violation occurs, the Sensa Copilot provides actionable information to financial crime investigators in a two-step process:?

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1. Information gathered: The Sensa Copilot ingests all in-house and third-party data relevant to the alert to deliver a holistic view of the entity and its behavior, which is logged and stored for audit purposes.?
2. Narrative summarized: The Sensa Copilot uses advanced generative AI to automatically produce a detailed, easy-to-understand narrative summarizing the findings.? Investigators can then use this summary to file suspicious activity reports (SARs), escalate to other analysts for further investigation, or dismiss as appropriate using their expert judgment.??

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By rapidly sourcing and summarizing all the information pertinent to an investigation and preparing a report summary, the Sensa Copilot accelerates investigations and delivers more consistency and futureproofing as the copilot learns and adapts to new information compiled over time.?

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No other financial solution can make the same claims. The Sensa Copilot is the new high bar for more effectively and rapidly cracking down on criminal activity in the financial sector.?