Senior Account Manager - Nashville

About the company:

Nxt Level is a professional staffing agency partnering with both public and private companies looking at solving their recruiting challenges. We specialize in building engineering, design, product, and art teams at Software companies and Gaming Studios in North America.

We have been able to help some of the best companies in America scale through hypergrowth for individual contributors and executive placements. Who are some of those companies? Some of the software companies include; Wayfair, Panopto, Axon, A Place for Mom, BetterUp, and others. Some of the Gaming Studios we support help build the foundations of games like Destiny, Halo, Diablo, and more.

We are focused on hiring people committed to building long term relationships.

What’s the purpose of this role?

Nxt Level is currently exploding and our book of business is skyrocketing. So, we’re in need of someone to step into an existing book of business to help grow current customers. This includes helping be the gatekeeper for our clients to make sure we’re top notch at what we do. A successful Account Manager is metrics driven, constantly looks at key performance indicators to determine our success rate, and drives the team to excel.

An Account Manager at Nxt Level is a Lead Recruiter. As a Lead Recruiter you will help facilitate communication between our existing customers and our internal staff. This is someone that’s owning and managing customer relationships as the first point of contact as we get new roles in the company. You will facilitate conversations with our customers to uncover pain points, understand requirements and get the internal recruiting team engaged with our customers. You are the internal “hype man” to make your accounts win.

We need someone that understands the sales process and loves to challenge the status quo. We are a fun sales team built around team collaboration and winning together. That means you understand the recruitment process and can push back on clients to mutually win. If you see a bottleneck, you’re willing to solve it. You ask the right questions and help make proper decisions on what candidates should be sent to the client and which ones should be rejected.

So, if you love fostering relationships and growing accounts, this role would be perfect for you.

So, what are the responsibilities for this position?

• Grow:?constantly building new relationships and maintaining existing relationships for future success. Candidate experience matters.
• Results Driven:?We understand that everything we do is results driven. We push ourselves every day for ourselves and our clients.
• Team Oriented:?We understand that we are as strong as our weakest link. We push each other and understand that communication is key. We are working together to deliver results for our clients. No question is a dumb question.
• Call, coffee, campaign:?embrace the get stuff done mentality. You are willing to cold call, consistently set new meetings, and compose elaborate email campaigns to generate Sales! You're not afraid of doing whatever it takes to get someone to talk to you.
• Research, Prospect, and Execute:?You’re excited to build relationships with the community and look for creative opportunities to build new strategic partnerships. You’re willing to pick up the phone and call the people that matter.
• Passionate:?you enjoy learning about and leveraging technology. You thrive on creating goals and exceeding expectations. You live for meeting new people and networking.
• Never Back Down Attitude:?"not my job" makes you shiver. “I can do it” is your motto. You enjoy building elite teams with great people. The quality over quantity concept guides you.
• Industry Knowledge:?You know that you need to constantly learn and you're constantly curious. You are excited about problem solving when you don't understand something.

What you should bring to the table:

• Consultative:?You understand how to ask the right questions and dive into the details. You aren’t afraid to “look stupid” to make sure you’re not assuming things. We all know what they say about folks that ass-ume.
• Innovator:?You are always looking for strategies to improve everything you do! Efficiency is key! We want to reduce as much redundancy in our process as possible. You’ll help us fix our systems to make your life easier.
• Leader:?You lead others by example, setting the pace and demonstrating the validity of the strategy with superior execution. You patiently mentor others and your collaborative input is valued and appreciated by your teammates.