Sell The Way Your Customers Need You To
Donald C Kelly
The Sales Evangelist | LinkedIn Top Voice In Sales | 3X Top Salesforce Influencer | LinkedIn Sales [In]sider | Helping Teams Generate More Pipeline
One of my favorite things about being a podcast host is learning from my brilliant guests.
Our focus this month has been about the future of sales, and one way to prepare for the future is to make your prospects the focus.
I want to pose to you a question from one of my guests. Are you selling out of love or fear? Think about it. Are you engulfed by the pressure of needing to sell to fulfill financial responsibilities or the fear you may face trouble at work if you don't hit quota? Or is your main focus on positioning your prospect to succeed, even putting them before you?
Are you seeling out of love or fear?
If your approach is the former, your customers will be able to see through it. It will be obvious to them that your attention is elsewhere. Find ways to change your approach to selling out of love. You'll shortly find yourself feeling more fulfilled, more mentally relaxed at work, gaining more meaningful relationships, and closing more deals.
You'll shortly find yourself feeling more fulfilled, more mentally relaxed at work, gaining more meaningful relationships, and closing more deals.
I want success for you just as much as I want it for me. I want you to reach your goals and be happy while doing it. And of course, I want you to go out and do big things.
TSE 1498: Be Customer-Centric or Die
The golden rule of life is to treat others how you want to be treated. Here's a little tweak: treat others the way they want to be treated. As sales professionals, you do this by playing the long game and building relationships rather than focusing on the sale. David Henzel, CEO of upcoach, explains what it means to be customer-centric—positioning your customers to succeed, closing success gaps, understanding their needs, and selling out of love instead of fear.
A common problem for salespeople is interacting solely with just one stakeholder. But in reality, involving multiple people is the perfect strategy to help sales go through (and make more people excited about them). Amy Hrehovcik, author, podcast host, and head of community at Salescast, explains why salespeople should consider the multi-tread selling approach and how to begin developing it in your own company.
Tip of the Week:
If you sell out of love, you maintain a service-centered mindset. You position the customer for success and put yourself second to them.
If you sell out of fear, your main focus is hitting quota. You sell out of fear of not fulfilling financial responsibilities or fear of getting in trouble with your boss.
Everything you do should be in an attempt to move your customer forward.
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Every tech sales professional goes through peaks and valleys during their career. One of the major differentiators between an average salesperson and a rockstar is their ability to navigate out of a "valley" and get themselves back on top. Here are some suggestions: talk to your peers and sales management, look at your competitors, go back into the product/solution, and double down on your effort.
Tool of the Week:
Crmble is a FREE CRM that helps you manage your contacts and leads without investing in complicated solutions. Sync your data, manage custom fields, and get powerful reporting on your sales funnel. Crmble is a Trello power-up.?Crumble.com
Donald's Book Recommendation
Game-changing new strategies to outsmart, outmaneuver, and outsell your competition!
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Live a life you LOVE living. A Plan for Your Money + Time Freedom. Master Franchise Consultant 20+ years
3 年Donald C Kelly - using a CRM like HubSpot is a true game changer for taking one's sales business to the next level. It's a great tool.
Go-To Market Assessments & Recommendation Reports | Revenue Growth Through Sales Enablement
3 年A true pleasure, Donald. Thank you!!
love your work Donald C Kelly