Seeley Office Systems Partners with MiNET to Enhance Client Relationships

Challenge: Seeley Office Systems aimed to win a new customer by addressing a critical printing challenge. The customer needed to print documents from an AS400 system using the IPDS print language, which was incompatible with the latest Konica Minolta Business Solutions U.S.A., Inc. Bizhub devices they wanted to purchase. To secure the sale, Seeley needed a reliable solution that could bridge this gap.

Solution: Tim Seeley Jr. , President of Client Relations at Seeley Office Systems, chose MiNET, inc. ’s WinIPDS to tackle this challenge effectively. WinIPDS, installs on a Windows Server and functions as a virtual printer. It receives the AS400 print stream, converts it to PCL5, then sends it directly to the physical printer. This MiNET, inc. -enhanced solution resolved the compatibility issue, allowing the customer to print seamlessly on their new devices. MiNET’s WinIPDS stands out through its ease of implementation and for its ability to utilize modern web browsers for configuration and administration, making it easy to manage. Additionally, as a software-based solution, it proved more cost-effective than traditional physical emulation cards.

Results: By implementing WinIPDS, Seeley Office Systems achieved the following benefits:

• Differentiation: They distinguished themselves from competitors by demonstrating a commitment to finding solutions that addressed their customers’ needs rather than merely focusing on a hardware sale.
• Client Trust: By using MiNET to help solve a critical problem, they positioned themselves as trusted partners in their customer’s technology journey.

"Implementing WinIPDS from MiNET allowed us to provide our customer with a seamless solution for their AS400 printing needs. It not only positioned us as a trusted partner in their technology journey but also demonstrated our commitment to finding effective solutions, not just selling printers. The cost-effectiveness and web-based management made it an easy choice for us." — Seeley Office Systems Team

Conclusion: The successful implementation of WinIPDS allowed Seeley Office Systems to strengthen client relationships and acquire new business. This case highlights the significance of innovative solutions like WinIPDS and strategic partnerships such as MiNET in helping office equipment providers adapt to changing customer needs while fostering long-lasting collaborations.