See beyond disruption: The changing face of financial services

Disruption across the Financial Services sector could lead to more than ￡100bn of additional revenue - driven by tailored products and services offered to rapidly evolving consumers and businesses in a rapidly evolving technological landscape.

With Financial Services being disrupted like never before, technology is changing the way you do business at an unprecedented rate. But in our view, technology is just one of five enablers of disruption - and it’s where these enablers collide that competitive advantage can be found.

We’re really only seeing the beginning of the disruptive change that will change the face of every sub-sector, from insurance to asset and wealth management and from transactions to pensions. And for firms operating in any of those markets, tomorrow’s competition could come from anywhere.

The currency of collision

So how can Financial Services businesses take advantage? It starts from thinking about disruption in a new way. That’s because disruption is not a single event or trend. It happens when different forces collide: when customer appetite for change meets the right enablers: technology, regulation, funding, ease of switching and talent.

So, how are you planning to respond to disruption?

We’ve just released our guide to ‘Harnessing the Power of Disruption’ which pinpoints how - and by how much - these enablers will have an effect on the financial services landscape by 2030