The Seduction of AI

Artificial intelligence (AI) has fascinated us, in some cases transformed our lives, in certain cases destroyed our lives. AI is many things to each and everyone of us. And each of us would no doubt have a story to tell.

One thing we have all have in common though, is having being seduced by AI at some point. Because AI will make you work more efficiently. Because AI will make your processes more efficient. Because AI will enhance accuracy etc....

With this post, I want to (rant) share my frustration as the seduced AI end-user. My deepest regret for having placed my belief and faith in these creators of AI powered platforms, and allowing them to sell them to us without thoroughly understanding the (our) enduser needs. Because they cannot wait to proclaim to the world that they managed to sell their platform that "transformed" our processes positively, and as such would have made our lives "easier".

The reality could not have been farther from the promise. From day 0 to 2 years later, we are still debugging and rectifying bad designs, coding problems, and the inefficiencies resulting from so-called AI powered solutions. These truly only created more problems for us, and as such consumed more of our time and resources, instead of saving them. Perhaps if the creators of the so-called AI powered platform truly cared about what the end-users needed the platform for, instead of being fixated on the end revenue, and the fact that they can leverage on the deal with us to clinch other deals. Ethical much? (no comment.)

Despite this poor experience on the wonders of AI, I'm still a strong believer that in the right hands, AI will transform lives, positively. Too bad there are still too many unethical and irresponsible AI mercenaries.

Would this be the right time for regulation on AI engagements? Will regulation curtail limits of AI opprotunities and hamper creativity? I'd love to have your thoughts on this.