Security, Call Centers, ESG, Big Data, Cloud, Encryption, Developer, Oracle, IBM, CxO Events, CxO Security Events (316.5.Friday)
John J. McLaughlin
Editor-In-Chief, Board Member, Professional Services Engineer, Community leader
Security
Call Centers
ESG
Big Data
Cloud
Encryption
Developer
Oracle News
IBM News
CxO Events
CxO Security Events
Security
Revolutionizing Cybersecurity: Adopting A Risk-Focused Approach In The AI Era
Even seemingly minor vulnerabilities can have catastrophic consequences if left unaddressed. Failing to accurately represent an organization's security stance can lead to expensive legal disputes and significant reputational damage if vulnerabilities are exploited by adversaries....more
Securing Remote Access To Mission-Critical OT Assets
In this Help Net Security interview, Grant Geyer, Chief Strategy Officer at Claroty, discusses the prevalent vulnerabilities in Windows-based engineering workstations (EWS) and human-machine interfaces (HMI) within OT environments. Geyer also addresses the challenges and solutions for securing remote access to critical OT assets....more
The Big Cybersecurity Themes At Black Hat 2024 - And Why They Matter
As tens of thousands of cybersecurity professionals, executives and policymakers converge on the Las Vegas strip for 'Hacker Summer Camp'- the annual Black Hat, DEF CON and B-Sides conferences - the stakes couldn't be higher....more
What Is Endpoint Security? How Does It Work?
Endpoint security is the protection of endpoint devices against cybersecurity threats....more
Call Centers
7 Contact Center Trends For 2024 And Beyond
As contact centers trend toward becoming viable profit centers, AI's influence is at the core of conversational analytics, omnichannel communications and a mobile-first strategy....more
Can Generative AI Enable Contact Centers To Deliver On Their Promise?
Over the past two decades, the contact center industry has promised capabilities that will significantly improve customer experience....more
Contact Center Compliance Checklist For Modern Workforces
A contact center compliance checklist can serve as a starting point for contact center managers as they seek to comply with internal and external requirements....more
ESG
ESG: The 'Vital Signs' For Responsible And Ethical AI Outcomes
While Artificial Intelligence (AI) models can potentially transform our personal and professional lives, they pose significant challenges and risks for our society. To ensure that AI models produce relevant, meaningful, responsible, and ethical outcomes, we need to consider the impact of those outcomes on the environment, society, and its constituents. This is the role of ESG....more
Big Data
Best Practices For Data Integration
Mastering Data Integration: Essential Best Practices for Seamless Connectivity...more
What Is Master Data Management (MDM)?
Master data management (MDM) is a set of practices and tools that help organizations define, unify, and manage their most important shared data assets. MDM provides a single, trusted view of key business entities like customers, products, and suppliers, ensuring data consistency and accuracy across all systems and departments....more
Big Data Analytics Trends And Technologies To Watch Out For 2025
Discover the Top Big Data Analytics Trends Shaping 2025...more
Data Analytics In Itsm: Driving Insights And Efficiency
To gather and analyze data in IT Service Management (ITSM), a variety of analytics tools are employed. As the competitive landscape for ITSM evolves, the integration of data analytics has become a pivotal factor in enhancing operational efficiency and driving insightful decision-making....more
Cloud
8 Industries Benefiting The Most From Cloud Scalability
Cloud scalability empowers 8 industries to boost efficiency and drive success. Learn which sectors are reaping the rewards now!...more
Cloud Infrastructure Revenue Approached $80 Billion This Quarter
With AI propelling the market forward...more
Top 6 Cloud Computing Certifications Worth Taking
Check out the top cloud computing certifications, which include offerings that focus on AWS and Microsoft Azure....more
Encryption
8 Essential Considerations For Post-Quantum Cryptography Migration
The United Nations has proclaimed 2025 the International Year of Quantum Science and Technology-and for good reason. Across the globe, the quantum community is making monumental strides toward building stable, commercially viable quantum computers....more
Developer
Achieving PCI DSS 4.0 Compliance with API Security
When it comes to financial services, retail, or any other industry that handles credit card information, Application Programming Interfaces (APIs) play a pivotal role in connecting systems, enabling seamless transactions, and facilitating real-time data exchange....more
Effective Strategies To Strengthen Your API Security
Application programming interfaces (APIs) serve as an important link between businesses and their customers, as well as enhancing workflow efficiency....more
Top Programming Languages For 2024: Python, C++, And More
Find out the top programming languages of 2024 like Python and C++...more
Oracle News
Advanced Info Service Selects Oracle Alloy To Build Thailand's First Locally Owned And Operated Hyperscale Cloud
Advanced Info Service (AIS) Cloud will offer more than 100 Oracle Cloud Infrastructure services and help organizations address relevant regulatory and data sovereignty requirements...more
King's College Hospital London Improves EHR Performance And Security With Oracle Cloud Infrastructure
Cuts time to access critical patient information in half and significantly reduces time spent on administrative tasks...more
IBM News
Elevating Customer Service: Why IBM Watsonx Is The Perfect Fit For Public-Facing Industries
Artificial intelligence (AI) is augmenting the speed, efficiency and quality of human work. For companies involved in public-facing industries such as travel, education and healthcare, there is a major opportunity to leverage the latest advances in generative and conversational AI. These technologies can help free up limited resources, allowing companies to reinvest in front-line services....more
Harnessing XaaS To Reduce Costs, Risks And Complexity
To drive fast-paced innovation, enterprises are demanding models that focus on business outcomes, as opposed to only measuring IT results. At the same time, these enterprises are under increasing pressure to redesign their IT estates in order to lower cost and risk and reduce complexity....more
How IBM And Aws Are Democratizing AI With Watsonx
The collaboration between IBM and AWS represents a significant stride toward democratizing artificial intelligence (AI). By making AI technologies more accessible, affordable and scalable, this partnership empowers businesses of all sizes to leverage AI's transformative potential....more
CxO Events
Accelerate Your GCP Migration Journey (Aug. 13th)
In this presentation, we'll delve into the essential role Datadog plays in an efficient and secure migration to Google Cloud. We'll explore best practices to accelerate your journey and guide you through the steps to achieve a seamless and successful transition. Join us to learn how to leverage Datadog for a successful migration....more
CxO Security Events
The AI-Powered SOC: Transforming Cybersecurity Defense (Aug. 15th)
This webinar explores the transformative potential of AI in modernizing SOCs, enhancing threat detection, automating incident response, and empowering security analysts....more
SLED/FED Virtual Cybersecurity Summit (Aug. 15th)
Embark on a transformative journey at the SLED/FED Virtual Summit, a visionary convergence where you'll unlock invaluable insights to navigate the dynamic landscape of government and education technology in 2024. Immerse yourself in the collective wisdom shared by SLED (State, Local, and Education) and FED (Federal) sector experts, while directly engaging with representatives from top-tier global innovators in government and education technology solutions....more
How to Find and Fix Application Vulnerabilities...Fast (Aug. 22nd)
A good patch management strategy is essential for securing enterprise data. However, security teams must also think about protecting applications where vulnerabilities haven't been patched....more
Determining Exposure and Risk In The Event of a Breach (Aug. 28th)
Guest speaker, Joseph Blankenship of Forrester, will discuss the latest research on the shared challenges security teams are facing, the solutions being offered to manage them, and the looming issues that CISOs are really losing sleep over. In addition, network security experts from ExtraHop will explore how to reduce your risk exposure and quickly get definitive answers....more