Secure24: Shaping the Standard

Connecting pathways to recovery for individuals dealing with mental illness lies at the heart of Secure24, a company specialising in secure ambulance services that collaborates with the NHS, private hospital groups, and other relevant authorities.??

Our primary mission is to ensure the safe transportation of patients with mental health conditions.?

In the UK, thousands of secure ambulance journeys occur annually, and as mental health illness continues to rise across the UK, the demand for greater regulation in secure transport services is needed more than ever. Currently, the quality of standards between different secure ambulance providers varies significantly.?

Over a decade ago, David, the CEO of Secure24, ventured into the secure transport industry and was deeply concerned by the sector’s shortcomings in striking the right balance between risk management and providing vital support to those in need, particularly in secure ambulance design.?

Driven by a strong desire for positive change, he embarked on a mission to create a new category of secure vehicles that would set the benchmark for a specialised service. One designed purposely to offer support to individuals with mental illnesses who exhibit higher risks, such as challenging or violent behaviours, within a nurturing and secure environment.?

All secure vehicles at Secure24 share a common goal: to provide patients with security, comfort, social interaction, inclusion, and emotional support. These ambulances offer a therapeutic atmosphere and surroundings that prioritise the safety and well-being of service users. They are equipped with integrated facilities to ensure the safety of the crew while enabling them to perform their duties at the highest possible standards, thereby promoting optimal patient-centred care.?

Key features of Secure24’s Secure Celled Ambulance design encompass:?

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• An innovative cell design featuring full-height panels crafted from reinforced transparent Perspex, eliminating the need for traditional bars. Additionally, these ambulances provide safe standing space and boast a clean, comfortable and well-lit interior. Furthermore, they are equipped with automated climate control, a media screen, and an integrated communications system.?
• A comprehensive HD 9-camera audio and video live recording system offering continuous coverage and remote incident support.?
• Features like privacy windows, climate control, a media system, infection control measures, advanced personal protective equipment (PPE), and state-of-the-art secure locking systems.?