The Secret to Small Business Growth: A HubSpot-Powered Strategic Marketing Plan.
Johnny Gregory
Helping small businesses and brands grow their social media influence. Let’s be legendary.
Developing a strategic marketing plan can be a daunting task for small businesses, especially when it comes to choosing the right tools and technology to support their efforts. However, with the right approach, small businesses can achieve great success in their marketing endeavors.?
One such tool that has been proven to help small businesses succeed is HubSpot , a comprehensive marketing, sales, and customer service platform. By leveraging the features and capabilities of HubSpot, small businesses can create a strategic marketing plan that drives growth, generates leads, and increases conversions. In this article, we will explore the key components of a successful strategic marketing plan for small businesses interested in using HubSpot.
There are several categories that most businesses use to track and develop their marketing strategies. While this is not a definitive list, this is certainly a widely used outline for success.?
KPIs (Key Performance Indicators) are metrics that measure the success of a marketing strategy. They provide insight into the effectiveness of marketing campaigns and help to identify areas for improvement. By tracking KPIs, businesses can make data-driven decisions to optimize their marketing efforts and achieve their goals. Some of the common KPIs used in marketing strategies include website traffic, conversion rate, lead generation, social media engagement, return on investment (ROI), customer acquisition cost (CAC), and lifetime value (LTV) of a customer. By regularly monitoring these KPIs, businesses can assess the impact of their marketing efforts, measure their return on investment, and make informed decisions to drive growth and improve their bottom line.
Website Traffic
Website traffic can be calculated by tracking the number of visitors to your website. This KPI is an important measure of the effectiveness of your marketing efforts and can be used to determine the success of specific campaigns, strategies, and tactics.
To calculate website traffic, you can use tools such as Google Analytics. Google Analytics provides a wealth of data on website traffic, including the number of visitors, pageviews, average session duration, bounce rate, and more. You can also use tools such as SEMrush, Ahrefs, or Moz to track your organic search traffic, referral traffic, and other sources of website visitors.
Once you have access to your website traffic data, you can use it to monitor the performance of your marketing efforts over time. You can use website traffic as a benchmark to measure the success of new campaigns and make data-driven decisions about how to allocate your marketing budget and resources.
Note: It's important to track the right metrics that align with your business goals and objectives. While website traffic is a useful metric, it's not always the most meaningful KPI for all businesses and industries.
Conversion Rate
The conversion rate is the percentage of visitors to your website who take a desired action, such as making a purchase, filling out a form, or subscribing to a newsletter. This KPI is a key measure of the effectiveness of your marketing strategies and is used to track how well your website is converting visitors into customers or leads.
To calculate the conversion rate, you'll need to first identify the desired action that you want visitors to take on your website. This could be a purchase, a sign-up, or any other action that aligns with your business goals.
Next, you'll need to track the number of visitors who take the desired action and divide that number by the total number of visitors to your site. The formula for conversion rate is:
Conversion rate = Number of conversions / Total number of visitors * 100
For example, if your website received 1,000 visitors and 20 of them made a purchase, your conversion rate would be 2%:
Conversion rate = 20 / 1,000 * 100 = 2%
To improve your conversion rate, you can experiment with different elements on your website, such as the design, copy, call-to-action (CTA), and landing pages. You can also segment your audience and personalize the experience for each segment to see which tactics are most effective for different groups of visitors.
Lead Generation
Lead generation refers to the process of attracting and converting prospects into leads, which are potential customers who have expressed interest in your products or services. Lead generation is a key marketing KPI that can be used to track the success of your marketing campaigns and strategies.
To calculate lead generation, you'll need to track the number of leads that you generate over a specific period of time, such as a month or a quarter. The formula for lead generation is:
Lead generation = Number of leads generated / Total marketing efforts
For example, if you run a marketing campaign that results in 100 new leads, and you spent 100 hours on that campaign, your lead generation rate would be 1 lead per hour:
Lead generation = 100 leads / 100 hours = 1 lead per hour
To improve your lead generation, you can test and optimize different elements of your marketing campaigns, such as the target audience, messaging, channels, and call-to-action (CTA). You can also segment your audience and personalize the experience for each segment to see which tactics are most effective for different groups of prospects.
Social Media Engagement
Social media engagement refers to the level of interaction and communication that occurs between your brand and your followers on social media platforms. This KPI is used to measure the success of your social media marketing efforts and track how well you are connecting with your target audience.
To calculate social media engagement, you'll need to track metrics such as likes, comments, shares, and retweets for your posts on each social media platform. You can use tools such as Hootsuite, Sprout Social, or Buffer to track these metrics and monitor your engagement over time.
To calculate an overall social media engagement rate, you can divide the total number of engagements (likes, comments, shares, retweets, etc.) by the total number of followers and multiply by 100. The formula for social media engagement rate is:
Engagement rate = (Total number of engagements / Total number of followers) * 100
For example, if you have 1,000 followers on a social media platform and your posts receive a total of 100 likes, comments, shares, and retweets, your engagement rate would be 10%:
Engagement rate = (100 / 1,000) * 100 = 10%
To improve your social media engagement, you can experiment with different types of content, such as videos, images, and written posts. You can also engage with your followers by responding to comments and creating meaningful conversations. Additionally, you can use tools such as social media advertising to reach a wider audience and increase your engagement.
Return on Investment (ROI)
Return on investment (ROI) is a key performance indicator (KPI) that measures the efficiency of an investment by comparing the return on the investment to the cost of the investment. In the context of marketing, ROI measures the profitability of a marketing campaign or strategy by comparing the revenue generated to the cost of the marketing efforts.
To calculate ROI, you'll need to first identify the cost of your marketing campaign, including the cost of any advertising, promotions, and labor. Then, you'll need to track the revenue generated from your marketing efforts. The formula for ROI is:
ROI = (Revenue generated - Cost of marketing efforts) / Cost of marketing efforts
For example, if your marketing campaign costs $10,000 and generates $15,000 in revenue, your ROI would be 50%:
ROI = ($15,000 - $10,000) / $10,000 = 0.5 (or 50%)
To improve your ROI, you can experiment with different marketing strategies and campaigns, and track the results to see which tactics generate the most return on investment. You can also optimize your spending by focusing on the channels and tactics that are most effective for your target audience and business goals.
Customer Acquisition Cost (CAC)
Customer acquisition cost (CAC) is a key performance indicator (KPI) that measures the cost of acquiring a new customer through marketing and sales efforts. In the context of marketing, CAC measures the amount of money spent on marketing and sales efforts to acquire one new customer.
To calculate CAC, you'll need to first identify the total cost of your marketing and sales efforts over a specific period of time, such as a month or a quarter. This should include the cost of advertising, promotions, salaries, commissions, and any other relevant expenses. Then, you'll need to track the number of new customers acquired over the same period of time. The formula for CAC is:
CAC = Total cost of marketing and sales efforts / Number of new customers acquired
For example, if your marketing and sales efforts cost $100,000 over a quarter and you acquired 100 new customers, your CAC would be $1,000:
CAC = $100,000 / 100 = $1,000
To improve your CAC, you can experiment with different marketing and sales tactics and channels to see which ones generate the best return on investment (ROI). You can also optimize your spending by focusing on the tactics and channels that are most effective for acquiring new customers, and eliminate or reduce spending on tactics that are not effective.
Lifetime Value
Lifetime value (LTV) of a customer is a key performance indicator (KPI) that measures the total value a customer is expected to generate for a business over the course of their lifetime as a customer. In the context of marketing, LTV helps businesses understand the value of acquiring and retaining a customer, which can inform marketing and customer retention strategies.
To calculate LTV, you'll need to first determine the average revenue generated per customer per unit of time, such as per month or per year. You'll also need to determine the average customer lifespan, or the average length of time a customer remains a customer. The formula for LTV is:
LTV = Average revenue per customer per unit of time * Average customer lifespan
For example, if the average customer generates $100 in revenue per month and the average customer lifespan is 24 months, the LTV of a customer would be $2,400:
LTV = $100 * 24 = $2,400
To improve LTV, businesses can focus on increasing customer lifetime by improving customer satisfaction and reducing churn. Additionally, businesses can work to increase the average revenue generated per customer by upselling, cross-selling, and offering additional products or services.
HubSpot for your Marketing Needs
HubSpot is a comprehensive marketing, sales, and customer service platform that helps businesses develop and execute effective marketing strategies. Here's how HubSpot can help in the following categories:
Overall, HubSpot provides a comprehensive suite of tools to help businesses develop and execute effective marketing strategies and track the success of their marketing efforts.
The development of a winning formula for your strategic marketing is a crucial piece of the overall success for small businesses. By leveraging the power of HubSpot, small businesses can develop a comprehensive marketing strategy that covers all aspects of their marketing efforts, from website traffic and conversion rate, to lead generation and social media engagement. With its wide range of features and capabilities, HubSpot provides small businesses with the tools and technology they need to execute their marketing plan and achieve their goals. Whether you're a small business owner, marketer, or sales professional, HubSpot is the perfect platform to help you achieve your marketing objectives and drive your business forward. So, start developing your strategic marketing plan today, and see how HubSpot can help you succeed.