Secret Shopper Fees Update: Melbourne VIC Leasing Fees

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Melbourne Leasing Fees (Also called the 'Letting Fee' and is charged when a new tenant is secured into a rental property)

Rent Roll Agency Fee Data (inc GST)- collected across 121 agents in 2024

How much? How many? What percentage?

4.4 weeks rent x1 0.8%

3.3 weeks rent x1 0.8%

2.2 weeks rent x30 24.2%

1.65 weeks rent x50 40.3%

1.1 weeks rent x30 24.2%

0.55 weeks rent. x1 0.8%

Nil fee charge. x4 3.2%

Agents who expressed their Leasing Fee as a percentage amount (payable against annual rent)

How much? How many? What percentage?

4.4%. x3. 2.4%

3.3%. x3 2.4%

2.2%. x1 0.8%

Common Leasing Fee mistakes to avoid

Ensure that your leasing fee is the same for first and subsequent new tenancies- there's no need to reduce your fee simply because you need to rel-let the property again.

No need to charge a higher leasing fee for an initial 12-month lease secured, but a lower leasing fee if a 6-month lease has been secured with a new tenant. Keep your leasing fees the same.

FIVE Sample 'Points of Difference' agencies represented to us. (when asked 'how are you different from your rivals?')

"We don't just sell houses; we offer an improved way of life. -cutting-edge digital strategies and a dynamic network of connections to generate heightened interest in your property".

"Striving for top-of-the-range, exceptional real estate service, (Agency name) set the bar for property management services and results, delivering nothing but the very best for our clients.

"Backed by over 150 years of history and an extensive network of Victoria’s most experienced, knowledgeable and acclaimed agents and property managers, we’re here to help make your journey the best experience of your life."

"Specialising in auctions, sales, and property management services, (Agency name) has the knowledge, skills and experience to help maximise the value of your property."

"Agile, innovative and professional expertise to support your Melbourne property venture."

Thinking of Secret Shopping your competitors?

We can secret shop up to TEN of your rivals and investigate their fees, their stated points of difference, enquiry response speed and reveal our overall customer service experience (plus much more).

Go to IGTSecretShopper.com for 14 different things we investigate.