The secret of great relationships: conversations

Maintaining - let a lone developing - our relationships at work often take a backseat. Most of us treat them with a certain fatalism as if they're pre-destined to either work or not. But just like a long-lasting marriage, sustaining quality professional relationships takes conscious effort.

?? The Misconception of Fate

We frequently adopt an almost romanticised notion about our work relationships: "If it's meant to be, it'll be." This hands-off approach might spare you some emotional labour short-term, but it's a ticking time bomb for inevitable relationship challenges.

?? The Art of Social Contracting

Peter Block brilliantly termed the upfront efforts in establishing a working relationship as 'social contracting.' It's the understanding that both parties need to commit to a mutually beneficial relationship. No more leaving things to fate or chance; let's get pragmatic about how we interact. Before we begin.

(The whole subject of social contracting and how to do it is a whole new post, so that will be for later.)

?? Maintenance over Mayhem

In a world where interdependency trumps solo efforts, relationship maintenance isn't just good emotional hygiene—it's a strategic imperative. You can’t afford to let any cog in the machine rust in complex service environments. It's about ongoing attention, timely tune-ups, and, when necessary, full-scale interventions.

?? Resetting the Dials

Things don't always go smoothly—misunderstandings, mismatched expectations, or the classic blame game can easily sour relationships. When things do go south, it's your responsibility to reset the relationship dials. Being passive will only let the issue fester; taking action can steer the ship back on course.

?? Make Time for What Matters

Don't underestimate the power of carving out time for relationship upkeep. Even a brief weekly check-in can go a long way in ensuring everyone is aligned, valued, and heard.

?? Enter their names on your ToDo list

Make sure to make it - and start having those meaningful conversations about the things that really matter

- to them.

PS If you are finding this usefull - please share with your colleagues

...and do check out my free library section if you would like to sharpen your relationsship building skills

?? See you in the next issue

#engagement #leadershipdevelopment #Humanresources