The Secret Behind Our Excellent Customer Service

There is nothing more satisfying than a company providing the best service to its customers — This is something that QRoad is able to provide.?

Known as Korea’s No. 1 Digital Service Company, we were able to establish our service with a clear and prompt approach to dealing with our customers. We always listen to their grievances and concerns, making sure that we provide the best solution for them. As a result, we were able to maintain a response rate of 95% positive reviews from customers of over 200 games.?

Managing over 200 games was not easy for there were a lot of concerns coming from players piling up each day thus why we have only the best customer support team to attend to their problems in the games.

The connection between our team and the customers is essential in executing our service strategies. It is our goal to provide satisfaction in our customer support services and we will continue to pursue such goals in the upcoming days and months.

This was just one of the many things why QRoad was established as the No. 1 Digital Specialist in Korea.