Season Greetings

As we edge towards the end of 2016☆, we would like to thank YOU☆ for being part of this learning continuum. We reflect on our service training and facilitation engagements; and express gratitude for the opportunities #toservewithlove ☆ An amazing 2016 to give thanks ☆ The highlight of the past year has to be the Service Micro-skills C.R.M.?  bringing together a gathering of #service professionals and close to 1000 participants in the service training workshops. The G.A.S.P.?  methodology of ☆Engaging Difficult Clients With Impact☆ reverberates still. A wonderfully informative and inspiring learning together.

We have made great strides in developing core #servicetraining :

☆ Customer Service Self-Efficacy (mindset and heart of service excellence)

☆ Service Micro-skills - Service Language C.R.M.?

☆ Engaging Difficult Clients With Impact - G.A.S.P.? methodology

☆ EQ Way of Service Excellence - The Heart of Customer-Centricity

We will be rolling out practical and relevant service workshops throughout 2017. If you don't already follow us on Facebook, I invite you to join check out our Facebook page ☆ Continuum Learning ☆  https://www.facebook.com/ContinuumLearning  ☆ We offer many wonderful gems extracted from our published and unpublished works. We continue to extend our sharings hrough many avenues and platforms www.continuumlearning.com  

Finally, I wish to thank all of you who have supported us and your encouragement during this past year. It's because of you that we are able to continue our work for the service professionals?. Christmas is a magical season that brings with it --- joy, love and heart-warming thoughts. May this joyful season greets all of you with happiness, good health and overflowing blessings. We hope, invite, believe, bless, and wish all? Happy New Year!