Seamless Identity Management: A New Path for Hygienic Transactions

A New Path For Hygienic Transactions

The presence and transmission of communicable pathogens represent a very real risk to passengers, airport personnel and operations because of interaction with infected touchpoints, travel documents or other travellers.

Identity Management Platforms, like Orchestra?, offer airports hygienic advantages that mitigate the risk of pathogen transmission by leveraging touchless biometrics and contactless passage through security, border control and boarding. This is accomplished by enrolling travel documents and facial images at airport check-in or remotely using digital mobile ID apps. Subsequent airport touchpoints then automatically recognize and authenticate the traveller's face and identity in a few seconds, thereby eliminating the need to physically interact with potentially infected surfaces or exchange documents with an agent or officer.

This is especially important at hotspots throughout the passenger journey that present a higher risk of transmission including check-in, security checkpoint, border control and boarding.

Hotspots are instances where passengers are required to physically interact with touchpoints or exchange documents with airport personnel where pathogens may be present. These points are usually characterized by bottlenecks and long waiting lines, with crowd density and duration being key factors in transmission risk. Seamless digital identity mitigates these risks by speeding up the clearance process and reducing both factors, especially important during peak hours.

Touchless technology minimizes contact between passenger and airport personnel, potential exposure to pathogens and the possibility of further contamination inside and outside the airport complex.