SDSS? Podcast Episode: Speak, Listen, Act - Driving Employee Engagement

Welcome to another episode of the SDSS?: Stop Doing Stupid Stuff? podcast, hosted by Tim Keefe and Andreas Wieman. Today, they tackle the crucial topic of employee engagement and explore how organizations can boost productivity, satisfaction, and retention through effective engagement strategies. The conversation dives into why traditional methods of employee engagement aren’t working and provides actionable insights on how to truly connect with your workforce.

Summary In this episode, Tim and Andreas discuss the challenges organizations face in engaging their employees effectively, especially in the current landscape of remote work, AI disruption, and evolving business structures. They highlight the key factors that drive employee satisfaction and performance, such as compensation, training, and manager involvement. Through their own experiences and research, they emphasize the importance of creating open channels for feedback, listening actively, and responding with meaningful actions.

LISTEN TO THE FULL PODCAST HERE

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Key Points Discussed

• Global Engagement Crisis: The global employee engagement rate is alarmingly low, with only 30% of employees actively engaged in their roles.
• The Role of Managers: The decline in middle management roles has resulted in less effective engagement. Managers are often overwhelmed with too many employees to manage, which creates a disconnect between leadership and the workforce.
• Three Key Drivers of Engagement: Tim and Andreas highlight three critical areas that affect engagement:
• The Speak, Listen, Act Framework: Andreas introduces a powerful cycle for boosting engagement:
• Business Impact of Engagement: The episode explores how better engagement can reduce employee turnover and increase productivity, ultimately benefiting the company's bottom line.

Power Quotes

• “Speak, Listen, Act. That’s the most effective engagement cycle you can have.” — Andreas Wieman
• “If you listen, and you act on what you’ve heard, you’ll have the most engaged and productive team.” — Tim Keefe

Conclusion Tim and Andreas wrap up the episode by emphasizing that effective employee engagement is about creating a culture of continuous feedback and action. They stress that organizations cannot afford to do engagement halfway — it requires real effort, transparency, and follow-through.

By listening to employees, understanding their needs, and acting on their feedback, companies can significantly improve employee satisfaction, reduce turnover, and increase productivity.

If you're interested in learning more about how to improve employee engagement in your organization, check out Transform-CX’s employee engagement solutions. Visit Transform CX to learn more about their tools and services designed to help you create a more engaged workforce.?

We’d love to hear your thoughts or have you join the conversation.?

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