S.D.I. English Edition: Artificial Intelligence in Manufacturing

Artificial intelligence (AI) promises to transform manufacturing by optimising operational efficiency and improving product quality.

ChatGPT's integration with the supply chain can transform supply chain management by making it more efficient, predictive and accessible to all levels of the business. From production optimization to purchasing and logistics management, ChatGPT can simplify access to data, automate decisions and improve operational efficiency.

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Objectives

With what tangible benefits for the company? The aim is to reduce operating and maintenance costs by optimising production and available resources; greater efficiency in sales and logistics processes reduces waste and improves stock management.

The automation of repetitive processes, to reduce human workload and reduce errors in demand and supply forecasts, ensures both greater accuracy and speed in processing requests and the generation of quotations for more accurate planning of production and logistics activities.

At the same time, better customer relationship management through chatbots and intelligent assistance promises faster and more reliable delivery times.

In the case of on-shelf and online products, it makes the shopping experience smoother and more personalised for more efficient customer service and faster responses through AI.

Giving access to customised and fast quotes ensures better market penetration, less risk of errors in orders and product configurations, and more transparency in prices and purchasing conditions.

As a consequence of the greater clarity in quoting, we will have better product quality thanks to automated control, the possibility of real-time tracking of shipments, and faster and more precise after-sales support in handling complaints.

In the table below, we explore the main applications of AI in different business areas, with practical examples for each process.

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Opportunities

Artificial intelligence in manufacturing is not only a way to increase internal efficiency, but a tool to create shared value between companies and customers.

Companies implementing these solutions not only reduce costs and improve their operations, but also offer a superior customer experience, ensuring better products, more reliable deliveries and more efficient services.

It represents an opportunity for the industry, enriching every stage of the production cycle and business management. Companies that invest in AI today will have a plus to meet the challenges of tomorrow.

Which of these applications could bring the most value to your company? Share your experience in the comments!