Is It A Scam? Maybe.
Kristen Fife she/her
Senior Recruiter **no internships/new grad roles** | Writer/Author (check out my articles!) Purple Squirrel Hunter. (No roles outside US right now, must be a resident.)
Last week someone posted about a Zoom "call" with no video and the other party only used the chat function. They were concerned that it was just scam, which is a valid concern.
However, there are a few other instances that I can envision being valid in terms of a "real" job interaction. That being said, they should let you know that the conservation will be text based.
1) The chat was actually a chatbot - one of the actual uses of AI in the recruiting process. (Example: https://www.youtube.com/watch?v=0ppRSAP5aLI)
2) The person at the other end is outsourced in another country; this is not necessarily a scam, but they may be able to type English but not be fluent in the language to speak.
3) It is a real person on the other end - but they are deaf or perhaps have neurodiverse needs that make it easier for them to type.
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This is why it is important to conduct your due diligence with any job posting/process. If you did not directly apply to a posted position, and you are approached about a "job offer" be suspicious. No bona fide recruiter/agency will contact you about a job OFFER. They will discuss OPPORTUNITIES with you.
Some other warning signs that it could be a scam:
NEVER share your driver's license/ID, social security/insurance number, or address until you have an offer pending. (It is valid in the US for agencies to ask for the last 4 numbers of your SS# for a contract - this is mainly used for large enterprise clients that have what are called "Vendor Mangement Systems" - it is to ensure that you are not submitted for the same role by multiple agencies; it is also standard to ask for a "Right to Represent" - I have an article on it here.)
Hope that helps clarify. If you have questions, make a comment and I am sure recruiters will respond (including me.)