Scaling Up Cinnamon Rolls: Lessons from IT Troubleshooting

Scaling Up and Troubleshooting: How IT Methodology Saved Our Cinnamon Rolls

Scaling our beloved cinnamon roll recipe from one batch to twenty at Family’s Favorite Foods proved trickier than expected. The first attempts yielded smaller and dense rolls, much like IT systems failing under increased load. So, I applied CompTIA’s A+ troubleshooting methodology, and here's how it played out:

Step 1: Identify the Problem

The scaled-up batches resulted in rolls that were either undersized or not fluffy enough.

Step 2: Establish a Theory of Probable Cause

The standard mixing, kneading, and proofing processes weren’t sufficient for the larger volume, leading to inadequate yeast activation and poor gluten structure.

Step 3: Test the Theory to Determine the Cause

I divided the dough into smaller portions and adjusted the mixing and proofing times. This experiment confirmed that the original process was unsuitable for the larger batch size.

Step 4: Establish a Plan of Action and Identify Potential Effects

• Plan: Utilize multiple mixers to evenly distribute ingredients, extend kneading times incrementally, and increase proofing time.
• Potential Effects: While this could improve dough consistency, it might also lead to over-kneading or over-proofing if not carefully monitored.

Step 5: Implement the Solution or Escalate as Necessary

I divided the dough among four mixers, increased the kneading time from ten minutes to fifteen, and proofed it for two hours on the first proof and eighteen hours on the second (normally this stage would be twenty-four hours. The dough was closely monitored to prevent over-kneading.

Step 6: Verify Full System Functionality and Implement Preventive Measures

The result was perfectly sized, fluffy cinnamon rolls. To ensure consistent quality, I documented the new process and adjusted the recipe for future large orders on our recipe scaling spreadsheets.

Step 7: Document Findings, Actions, Outcomes, and Lessons Learned

Scaling a recipe, much like scaling a system, requires a methodical approach. I learned that precise adjustments in every stage of the process are essential for success. By applying IT troubleshooting methodology, I transformed a bakery challenge into a learning experience that will guide our future growth.

In both IT and baking, whether you’re troubleshooting a network issue or a dough dilemma, having a structured process and learning from each iteration are key to achieving the desired results.