Scaling success: From leveraging responsible AI to global expansion strategy

Your insider guide to essential work

Hi there,

Welcome to the August edition of "Pulse," your essential read for the latest news in staffing and technology. At Job&Talent, we’re dedicated to keeping you informed and equipped with the tools you need to navigate the ever-evolving world of work.

In July, we explored the important role of onsite management in bridging technology and human touch. This month, we look into the potential of AI to enhance - rather than replace - human connections in the workplace.?

Plus, take a look behind the scenes of Job&Talent’s global expansion journey to discover key lessons from our growth through mergers and acquisitions.

Join us as we explore these insights and learn how they can elevate your workforce management strategies.

Have questions or feedback? We'd love to hear from you!

How responsible AI can enhance the human connection in staffing

In today's rapidly evolving AI landscape, an important question arises: How can we introduce AI responsibly without losing the human touch that defines working relationships?

At Job&Talent, we believe AI can enhance, rather than replace, human connection. From workforce planning to client relationships, our AI-driven solutions empower teams to make informed decisions while freeing up time for the conversations that matter most.?

Our Data Science Manager dives into this topic. Read the full article here, or get your digest below.?

• Common concerns around AI in staffing: Generally, concerns center around the fact that AI might reduce the human element in staffing processes, potentially weakening trust and personal connections between employers, workers, and clients.
• Balancing efficiency with human connection: Responsible AI implementation focuses on maintaining human interactions while enhancing efficiency, ensuring that automation doesn't come at the cost of personal relationships.
• Using AI to strengthen relationships with workers and clients: When used thoughtfully, AI can actually enhance relationships by handling routine tasks, allowing staff to dedicate more time to meaningful interactions with workers and clients.

Imagine AI as your expert sidekick, empowering you to focus on what truly matters—building lasting relationships.?

Hacking growth through M&A: learnings from global expansion?

Having grown from a small startup in Spain to a global leader in staffing, Job&Talent’s journey has been one of transformation, continuous learning, and fast growth. As we’ve expanded across new countries and continents, strategic M&A has played a key role in our growth.

Our founders, Juan Urdiales and Felipe Navío, along with other leaders across the company, reflect on the valuable lessons learned along the way—from navigating complex market dynamics to integrating diverse teams, and acquiring over 20 companies across six new countries.?

Don’t miss this SoftBank Investment Advisers feature “Hacking global expansion through M&A”. For anyone interested in how to leverage M&A for successful global expansion, this is a must-read.

The latest product features at your fingertips?

At Job&Talent, we're committed to making workforce management smoother and more efficient for both workers and companies. Our app is packed with powerful features designed to improve communication, streamline operations, and boost workforce quality. In case you missed it, here’s an overview of some of the latest updates and features:?

• Workforce insights: Leverage workforce insights for better decision-making, productivity, and satisfaction through comprehensive, data-driven dashboards.

• Powerful planning: Say goodbye to scheduling headaches. The weekly planning feature is designed to eliminate inefficiencies in shift management, helping you plan and allocate resources more effectively.

• Reduce absenteeism: Designed to keep workers engaged and committed, Our app’s features ensure higher attendance and better overall performance. Find out 5 top ways that Job&Talent Business tackles absenteeism.

• Boost workforce quality & reliability: The Job&Talent Business rehiring feature and shift satisfaction ratings make it easy to rehire top performers and maintain a high standard of work.?

• Seamless worker communication & attendance confirmation: Our app offers gamified shift confirmation, making it easier for workers to confirm their attendance, ensuring you always know who's on board.

Interested to learn more about how we optimize workforce management at Job&Talent? Book your demo here.?

Job&Talent updates?

• As summer is in full swing, Job&Talent teams are supporting Spain’s top festivals by connecting the music events with essential workers to ensure a successful and unforgettable festival season. From ticket sales to guest services in bars and restaurants, entrance and parking management to logistics, over 1,700 workers have been hired through our platform.?

• Following a successful early access phase on Android, the Job&Talent product suite is now available to mobile users in the Apple App store as well as Google Play Store across Spain, the United Kingdom and the United States. Since its initial testing phase the Job&Talent app has seen overwhelmingly positive feedback from early users, who reported significant improvement in streamlined operations, workforce reliability and quality and a strong impact on their productivity and operational success.?

Success story

Job&Talent is a trusted partner of UPS Mail Innovations, a prominent player in the US mailing services domain. 900 workers of Job&Talent currently support the operations of the logistics company, taking over assignments including mail processing, mail sorting, and quality control. Stuart Nunn, Operations Manager at UPS Mail Innovations, has enjoyed a longstanding partnership with our team, and a distinct element that truly resonates with him is the foundation of our relationship: transparent and effective communication. Dive in to discover more!

Read the full story here.

Connect with us!

Thanks for being part of our newsletter! Stay tuned for more exciting updates.

Got feedback or ideas? Reach out at [email protected]!