Scaling Smarter: What Die Hard Taught Me About Building a Resilient Business

Running a business can feel like starring in Die Hard. You’re navigating high stakes, fighting inefficiencies, and adapting to a constantly shifting battlefield—all while trying not to blow the whole thing up. But as John McClane taught us, with the right tools and a sharp eye for detail, you can emerge victorious (and maybe a little sweaty).

Recently, I channeled my inner McClane and took a Nakatomi Plaza-level review of my business operations: Splose for practice management, Google Meet vs. Zoom Pro for telehealth, and a growing arsenal of AI tools for transcription and automation. The goal? To identify what’s delivering value and what’s dangling off the side of the building like Hans Gruber.

Splose: The Lack-of-a-Client-Portal Problem

Splose has been my go-to for practice management—solid, reliable, and as effective as McClane’s Beretta in a pinch. But much like those outdated Nakatomi building plans, it’s missing a critical feature: a client portal.

This works for now as a solo provider managing my own client base, but here’s the big question: Can this system scale to support 2, 10, or even 50 clinicians? Without the ability to provide seamless client access and workflows, Splose might not be the partner for a business that’s thinking beyond the here and now.

Google Meet vs. Zoom Pro: The Telehealth Smackdown

In the telehealth arena, Google Meet has been my “air duct”—functional, easy to access, and good enough to get the job done. But when compared to Zoom Pro, it’s starting to feel a little... basic.

Zoom Pro offers advanced breakout rooms, better scheduling tools, and features that would make scaling telehealth sessions across a larger team far easier. Sure, Google Meet gets the job done for one provider, but as John McClane might say, “Welcome to the big leagues.”

AI Tools: A Flood of Hans Grubers

The AI market is a full-blown heist scene right now, with every vendor trying to be the mastermind. From large language models to ambient transcription tools, there’s no shortage of options. But, just like Gruber’s plan, not all of them hold up under scrutiny.

For a solo provider, tools like Google Pixel Recorder, Whisper AI or Heidi make transcription and automation a breeze. But as I plan for growth, I have to ask: Which of these tools can handle a team of clinicians with varying needs? A scalable AI solution isn’t just about shiny features; it’s about supporting the workflows of an expanding practice without turning into a logistical nightmare.

Building for Growth: Can Your Business Take the Leap?

Creating a business that works for a solo provider is one thing—but can it scale? Whether you’re thinking of doubling your team or growing to 50 clinicians, you need systems that don’t buckle under the pressure.

Ask yourself:

• Is your practice management software designed for multi-user workflows?
• Can your telehealth platform handle increased session volume and team scheduling?
• Do your AI tools integrate seamlessly across a larger team?

Much like McClane’s ability to adapt in Die Hard, your business operations need to be nimble and scalable to meet future challenges.

Business Reviews: Your Vent-Crawling Moment

Reviewing your business practices can feel as awkward as crawling through an air duct, but it’s crucial. Whether you’re evaluating Splose, debating Google Meet vs. Zoom, or sifting through AI options, the goal is to find tools that serve you today—and grow with you tomorrow.

The Final Showdown

As the new year approaches, it’s time to play the hero in your business story. Audit, refine, and future-proof your systems. Whether you’re a solo provider or planning to scale your team, your tools should support your goals—not hold you back.

So take a deep breath, channel your inner McClane, and tackle your business challenges head-on. Because, as McClane said:

“Welcome to the party, pal.”