Scaling Globally with Wallet: Key Takeaways from ACS24 Panel Discussion

In a panel discussion at ACS24, a group of distinguished experts, each a leader in their respective fields, came together to delve into the potential for global scalability with digital identities, with a specific focus on wallet technologies. The panel was led by James Kendall , Director of Enterprise Engineering at SwiftConnect , Christoph Beckenbauer , General Manager at LEGIC , Mikhail Strunkin , EMEA Physical Access Partnerships Lead at 谷歌 , and Marc Ph. Stoecklin , Principal Research Scientist at IBM .

The discussion revolved around the integration and scalability of digital wallets, emphasizing the need for seamless user experience, enhanced security, and the inclusion of emerging technologies.

A Seamless User Experience

James Kendall highlighted the importance of making the user experience as straightforward as possible. He pointed out that if using a physical card is more accessible than a digital one, users will invariably stick with the physical option. Quality user experience extends beyond just the "tap and go" aspect; the provisioning of the digital credential should be quick and simple, requiring the least number of clicks possible.

Enhanced Security

Christoph Beckenbauer and Marc Stoecklin underscored the importance of security in digital identities. Christoph brought up the importance of trust-building as we transition to digital wallets, especially with devices that the issuing corporations do not necessarily own. Data privacy from the user's perspective and corporate data protection on private devices were crucial considerations.

Embracing Emerging Technologies

The panel also discussed the potential of integrating emerging technologies like AI and blockchain into digital identity systems. Beckenbauer mentioned their ongoing efforts to explore self-sovereign identities and use AI to detect anomalies, thereby enhancing security.

The Role of Google Wallet

Mikhail Strunkin from Google Wallet discussed Google's vision of making a wallet the center of the user's digital life. He emphasized Google Wallet's commitment to being technology-agnostic, ensuring compatibility with the most widespread credential technologies, and making the digital wallet accessible to most users.

In conclusion, the discussion provided practical insights into the future of digital identities, underlining the need for user-friendly, secure, and globally scalable wallet solutions. As companies continue to embrace digital solutions, the insights from this panel serve as invaluable signposts on the road ahead, equipping you with the knowledge to navigate the digital landscape with confidence.

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The Access Control Summit (ACS) is a prestigious global event that brings together executives, thought leaders, and industry professionals from the access control, smart lock, and broader sectors. It serves as a platform for sharing insights, discussing trends, and exploring future opportunities. Held annually in North America, Europe, and soon Asia, each summit is themed around current and future opportunities. ACS is renowned for its esteemed speakers, high-caliber attendees, and exceptional experience, making it a standout event in the global access control and smart lock industry. Participating in ACS offers a unique chance to gain valuable insights, forge strategic partnerships, and stay ahead in the industry. For more information, pictures, testimonials from ACS23 DC and ACS24 Europe, and future ACS dates, please visit https://www.leeodess.com/acs24europe.